Office Manager
Location: ROUND ROCK, TX
Job Type: fulltime
Company: Kathy McClellan - State Farm Agency
Salary: $40000.0 - $65000.0 per year
Category: Administrative
Job Description Apply Now
The Office Manager position is a pivotal leadership role responsible for ensuring the seamless operation and continued growth of an insurance agency. As an Office Manager, you will oversee key functions of the office, work closely with colleagues, and support both client and team needs. This opportunity is ideal for individuals with a strong background in office administration, sales, or customer service—particularly those who are licensed or seeking licensure in insurance. The Office Manager role is designed for someone who excels at multitasking, has a keen eye for detail, and possesses a passion for developing employees and fostering a supportive work environment.
Operating at the intersection of client relations, team leadership, and organizational efficiency, the Office Manager plays a crucial part in driving the agency's objectives. The position involves direct engagement with clients, handling operational workflows, and facilitating training and development among staff. The Office Manager also serves as a role model for upholding high standards of professionalism, compliance, and ethical conduct within the workplace. This role offers a dynamic work experience with opportunities for professional growth, making it a strong fit for those seeking to advance within the insurance sector.
In this capacity, the Office Manager will play a central role in supporting office processes, maintaining accurate records, and ensuring that all team members adhere to company policies and procedures. The position also entails significant responsibility for client satisfaction, including proactive outreach, follow-up communications, and comprehensive account reviews. Additionally, the Office Manager will contribute to agency growth by actively promoting and cross-selling a variety of insurance products, such as auto, home, life, and health insurance. Success in this role requires a combination of leadership abilities, sales acumen, and a service-oriented mindset.
The agency values individuals who demonstrate initiative, adaptability, and a commitment to providing outstanding service. The Office Manager should be comfortable navigating a fast-paced environment, balancing daily office operations with longer-term strategic objectives. As a key point of contact for both clients and team members, excellent communication and organizational skills are essential. The Office Manager will also be responsible for ensuring the office is well-equipped and administrative needs are met efficiently. If you are seeking a challenging and rewarding career in insurance office management, we encourage you to apply by clicking the job application button.
Office Manager - Summary- Lead and manage daily operations of an insurance agency office
- Serve as the primary contact for staff inquiries, workflow management, and client relations
- Promote a positive, organized, and compliant work environment
- Oversee and coordinate day-to-day office operations and ensure efficient workflow
- Lead, motivate, and guide team members to achieve service and production goals
- Conduct proactive outreach, follow-ups, and account reviews to support client retention
- Provide exceptional service to clients by addressing billing, claims, and policy-related questions
- Actively promote, sell, and cross-sell insurance products, including auto, home, life, and health insurance
- Support onboarding, training, and professional development for new and existing team members
- Ensure full compliance with company policies, industry regulations, and operational procedures
- Maintain accurate records, manage office supplies, and fulfill general administrative needs
- Competitive base salary with opportunities for commission and performance-based bonuses
- Supportive and professional work environment designed for career growth
- Opportunities for advancement and ongoing professional development
- Ability to make a positive impact in the lives of clients
- Demonstrated experience in office management or team leadership
- Background in sales or customer service, preferably within the insurance industry
- Possession of, or willingness to obtain within 60 days, relevant insurance licenses (Property & Casualty, Life & Health)
- Exceptional communication, organizational, and multitasking abilities
- Self-motivated attitude with a proactive approach and passion for helping people
- Experienced in office or administrative management with a track record of leadership
- Strong interpersonal skills and a commitment to delivering excellent client service
- Adaptable, detail-oriented, and capable of balancing multiple priorities in a dynamic environment
- Driven to support team growth and foster a positive workplace culture
- Passionate about the insurance industry and client advocacy
- This Office Manager role offers the unique opportunity to contribute to agency growth while developing your skills in leadership, sales, and customer service.
- Our agency is committed to ongoing training, employee support, and maintaining an inclusive, professional workplace.
- If you are ready to take the next step in your career, submit your application through the job application button for immediate consideration.
Equal Employment Opportunity Statement: We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, national origin, disability, or any other protected status in accordance with applicable laws.