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Network Monitoring Engineer
Location: Atlanta, GA
Job Type: Contract
Company: IDR
Category: Network Engineering
The role of Network Monitoring Engineer is essential in ensuring the reliability, performance, and visibility of modern enterprise network environments. As organizations expand their digital footprint and embrace complex infrastructures, the need for proactive monitoring and observability becomes increasingly important. The Network Monitoring Engineer is responsible for the design, implementation, and ongoing management of robust monitoring and observability solutions that empower IT teams to respond swiftly to incidents and optimize network operations.
As a Network Monitoring Engineer, you will collaborate with cross-functional teams, including network engineering, operations, DevOps, and IT Service Management (ITSM), to enhance network visibility and automation. Your expertise in monitoring tools such as Prometheus and Grafana, combined with your ability to integrate these platforms with ITSM solutions like ServiceNow, will be pivotal to streamlining incident response, workflow automation, and operational efficiency. The position demands a high degree of technical proficiency, a proactive approach to troubleshooting, and a passion for continuous improvement.
Working in this role offers opportunities to influence the design of enterprise monitoring architectures, support the development of advanced dashboards, and contribute to the establishment of best practices for telemetry collection, data visualization, and incident management. This is a chance to join a dynamic and innovative organization, where your skills will make a direct impact on business-critical systems and processes.
Network Monitoring Engineer - Summary
- Design, implement, and maintain enterprise-level network monitoring and observability solutions.
- Collaborate with network, operations, DevOps, and ITSM teams to improve network reliability and operational insight.
- Utilize monitoring tools such as Prometheus and Grafana for real-time data collection and visualization.
- Integrate monitoring platforms with ServiceNow for incident management and workflow automation.
- Document monitoring architecture, procedures, and best practices for internal teams.
Duties & Responsibilities
- Develop and support telemetry collection strategies to monitor network infrastructure and services effectively.
- Create and maintain advanced dashboards and visualizations using Grafana, tailored to the needs of various operational teams.
- Troubleshoot and resolve data collection and visualization issues, ensuring high availability and accuracy of monitoring systems.
- Work closely with other IT teams to continuously enhance network visibility, automate workflows, and improve operational processes.
- Configure and manage enterprise monitoring tools, ensuring their effectiveness in production environments.
- Document monitoring frameworks, integration points, and operational procedures, promoting knowledge sharing and adherence to best practices.
Salary & Benefits
- Competitive compensation package designed to attract top talent in network monitoring engineering.
- Comprehensive benefits including medical, vision, dental, and more to support your health and well-being.
- Employee Stock Ownership Program, offering long-term financial growth opportunities.
- Access to life insurance and other voluntary benefits for additional security.
- Be part of an industry-leading organization recognized for excellence in staffing and talent management.
- Support from a dedicated Engagement Manager focused on your success and professional development.
Qualifications & Requirements
- Proven experience administering and supporting Prometheus and Grafana in production settings.
- Demonstrated expertise in telemetry collection from diverse network devices and infrastructure systems.
- Strong ability to develop, maintain, and enhance custom Grafana dashboards and visualizations.
- Hands-on experience integrating monitoring or event management platforms with ITSM tools such as ServiceNow.
- Solid understanding of ITSM processes, including incident, problem, change, and knowledge management.
- Strong troubleshooting skills and attention to detail in addressing monitoring and observability challenges.
Ideal Candidate Snapshot
- Technical professional with a deep understanding of network infrastructure monitoring and observability.
- Proactive, solution-oriented, and a strong collaborator across IT, DevOps, and service management teams.
- Comfortable working with modern monitoring tools and integrating them within enterprise IT environments.
- Excellent documentation and communication skills to support cross-team initiatives.
- Motivated to support organizational goals through enhanced network reliability, visibility, and automation.
Other Relevant Information
- This position is a great opportunity to work with a forward-thinking organization known for its industry leadership and employee-centric culture.
- The organization offers strong support for professional development and recognizes achievements in technology and service excellence.
- Recognition as a Best of Staffing® Client and Talent Award winner for multiple consecutive years reflects a commitment to both client and employee satisfaction.
- If you are seeking a challenging, rewarding career with excellent benefits and a dynamic work environment, this is the right role for you. Click the job application button to apply and start your journey as a Network Monitoring Engineer today!
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. The organization is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, employees are invited to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement.