Network Engineer (MSP)
Location: Huntsville, AL
Job Type: Full time
Company: K2 Staffing
Salary: $
Category: IT - Help Desk Support
Job Description Apply Now
Network Engineer (MSP) roles are essential for organizations seeking to maintain, optimize, and secure their IT infrastructure, especially within managed services environments. As a Network Engineer (MSP), you will play a pivotal part in supporting multiple clients by overseeing network design, configuration, installation, troubleshooting, and maintenance. This position is particularly focused on serving the needs of managed service provider (MSP) clients and requires hands-on experience in the MSP domain. If you are passionate about network technologies, thrive in a dynamic environment, and have a solid background in managed services, this full-time opportunity could be the ideal next step in your career.
Working as a Network Engineer (MSP) offers the chance to work with a variety of network topologies and technologies, support diverse clients, and tackle complex technical challenges on a regular basis. The role involves a balance between proactive support—such as configuring network equipment or implementing new solutions—and reactive troubleshooting, ensuring clients experience minimal downtime and maximum efficiency. This position is not only technical but also requires excellent communication and customer service skills, as you will often interact directly with clients and colleagues from different backgrounds.
Located in Northern Alabama, this role provides an opportunity to work within a thriving regional technology sector. Northern Alabama is recognized for its growing tech industry, offering professionals a collaborative and innovative environment to develop their careers. As a Network Engineer (MSP), you will be joining a dedicated team committed to delivering outstanding IT support and solutions tailored to client needs, making a measurable impact on business outcomes.
Network Engineer (MSP) - Summary- Full-time position supporting an established Managed Services Provider (MSP).
- Responsible for delivering comprehensive network engineering services to multiple clients.
- Opportunity to work with cutting-edge networking hardware, software, and monitoring solutions.
- Dynamic, client-facing role requiring technical expertise and excellent communication.
- Configure, install, and maintain network services and hardware for MSP clients.
- Provide LAN/WAN installation and ongoing support, ensuring robust and reliable connectivity.
- Deliver onsite support for network hardware installation and troubleshooting as needed.
- Assist with Windows Server administration, contributing to overall system stability and performance.
- Monitor network alert systems, respond to incidents promptly, and resolve issues per established protocols.
- Interpret event logs and various system messages to diagnose and repair network issues efficiently.
- Handle escalated service requests that require advanced technical expertise and problem-solving.
- Conduct new user onboarding and ensure smooth integration into existing network systems.
- Competitive compensation aligned with industry standards for Network Engineer (MSP) roles.
- Comprehensive benefits package (details provided during interview process).
- Professional development opportunities and access to the latest technologies.
- Previous employment with a Managed Services Provider (MSP) is required.
- Minimum of three (3) years’ experience in network engineering or similar IT roles.
- Proven experience with network and firewall administration, including platforms such as Sonicwall and Meraki.
- Hands-on experience with RMM tools (NinjaOne, Connectwise, Kaseya, DattoRMM).
- Familiarity with PSA ticketing systems such as Autotask or Connectwise.
- Advanced troubleshooting skills for network, server, and workstation issues.
- Strong customer service orientation, with a courteous and professional demeanor.
- Excellent verbal and written communication skills, with the ability to present technical information to groups.
- Demonstrated reliability, work ethic, and a strong desire to learn and grow.
- Technically proficient network engineer with a background in managed services environments.
- Adaptive problem-solver who thrives in fast-paced, multi-client settings.
- Excellent interpersonal and communication skills, able to work with diverse client teams.
- Eager to stay updated on emerging networking technologies and best practices.
- Self-motivated, organized, and capable of handling escalated support requests with professionalism.
- The full-time Network Engineer (MSP) position offers a platform for both technical and career growth within a reputable MSP organization.
- Located in Northern Alabama, this region is known for its vibrant technology sector, providing a rich environment for IT professionals.
- Applicants are encouraged to apply by clicking the job application button to join an industry-leading team and advance their careers in network engineering.
- The company is committed to equal opportunity employment and values diversity in the workplace.
If you are ready to take the next step in your IT career as a Network Engineer (MSP), submit your application today and become part of a forward-thinking organization dedicated to technical excellence and client satisfaction.