Mortgage Loan Officer (MLO)
Location: Charlotte, NC
Job Type: Direct Placement
Company: ARC Group
Category: Administration
Job Description Apply Now
Mortgage Loan Officer (MLO) – Full-Time, Charlotte, NC
Are you looking to take the next step in your career as a Mortgage Loan Officer (MLO)? Our Fortune 500 client, represented by ARC Group, is seeking highly motivated and experienced professionals to join their dynamic, on-site team in Charlotte, NC. As a Mortgage Loan Officer (MLO), you will play a critical role in helping individuals and families achieve their homeownership and financial goals. This full-time position offers the opportunity to work with a diverse portfolio of clients, provide expert financial guidance, and develop your skills in a supportive, professional environment.
Working as a Mortgage Loan Officer (MLO) in Charlotte, NC allows you to be part of a vibrant financial sector in a city recognized for its thriving banking and real estate markets. This role is ideal for individuals who are passionate about delivering superior customer service, have a keen understanding of mortgage products, and are committed to maintaining the highest standards of compliance and ethics in the industry.
As a Mortgage Loan Officer (MLO), you will be responsible for assisting clients through every stage of the mortgage process, from initial inquiry to loan closing. You will evaluate borrowers' financial situations, identify optimal lending solutions, and ensure all documentation is accurate and complete. The Mortgage Loan Officer (MLO) position requires strong analytical skills, excellent communication abilities, and the capacity to manage multiple tasks in a fast-paced environment.
Your day-to-day responsibilities will include answering inbound and outbound calls, guiding clients through application processes, and collaborating with colleagues to resolve any post-sale issues efficiently. You will maintain ongoing communication with clients, internal partners, and other stakeholders to ensure a seamless and transparent loan experience. In this full-time, on-site role, you will uphold compliance with federal, state, and SAFE Act regulations, ensuring all activities meet or exceed industry standards.
Joining our client as a Mortgage Loan Officer (MLO) provides a pathway for professional growth within a leading financial institution. You will benefit from comprehensive training, ongoing support, and the chance to make a meaningful impact on clients' lives. If you are ready to leverage your mortgage and sales experience in a high-performing team, apply today by clicking the job application button and take your career to new heights as a Mortgage Loan Officer (MLO) in Charlotte, NC.
Mortgage Loan Officer (MLO) – Summary- Full-time, on-site role in Charlotte, NC with a Fortune 500 financial institution.
- Assist clients in purchasing homes, refinancing, or obtaining home equity lines of credit.
- Guide borrowers through application, documentation, and approval processes.
- Provide expert advice on mortgage products and solutions.
- Answer inbound and initiate outbound calls in a call center environment.
- Evaluate clients' financial situations and recommend suitable mortgage solutions.
- Submit mortgage applications and assist clients in gathering necessary documentation.
- Maintain clear and ongoing communication with clients throughout the loan process.
- Collaborate with internal teams to resolve post-sale issues efficiently.
- Ensure strict compliance with all federal, state, and SAFE Act regulations.
- Competitive compensation package commensurate with experience.
- Full-time employment with comprehensive benefits through a Fortune 500 employer.
- Opportunities for professional development and career advancement.
- High School Diploma or GED required.
- At least 1 year of sales and mortgage experience.
- Demonstrated ability to build relationships and deliver superior client care.
- Excellent active listening, communication, and interpersonal skills.
- Proficiency in assessing client needs and providing tailored mortgage solutions.
- Strong organizational skills and ability to manage high-volume workloads effectively.
- Ethical approach with a commitment to maintaining compliance with all regulatory requirements.
- Flexibility to work weekends or extended hours as business needs require.
- SAFE Act registration is required and must be maintained in good standing.
- Previous contact center experience is highly desirable.
- Familiarity with Conventional, Jumbo, FHA, and Government loan products.
- Ability to analyze financial and credit data, advising clients on product and pricing options.
- Knowledge of FHA/HUD guidelines, underwriting, and closing procedures.
- Strong consultative skills with the ability to uncover client needs and opportunities.
- Adaptable, proactive, and collaborative team player.
- This full-time Mortgage Loan Officer (MLO) position in Charlotte, NC offers the chance to work with a respected Fortune 500 employer in a prime financial market.
- All employees engaged in residential loan origination must register with the federal registry system and remain in good standing, as required by the SAFE Act. Failure to maintain registration may result in disciplinary action, up to and including termination.
- Equal Opportunity Employer: We are committed to creating an inclusive environment for all applicants and employees.
If you are ready to make a difference in clients' lives and grow your career as a Mortgage Loan Officer (MLO) in Charlotte, NC, click the job application button today to join our accomplished team!