Mobile App Support Specialist
Location: Brooklyn, NY
Job Type: Contractor
Company: Cornerstone Gigs
Salary: $25-35/h
Category: Information Technology
Job Description Apply Now
Mobile App Support Specialist
We are seeking diligent and detail-oriented professionals to join our team as Mobile App Support Specialists. This is an excellent opportunity for individuals who are interested in remote, project-based work and enjoy assisting teams by contributing to the successful launch and maintenance of mobile applications. As a Mobile App Support Specialist, you will play a vital role in supporting our core operations by performing essential account setup, verification, and onboarding procedures for new mobile apps in a secure and structured manner. This flexible, remote position is ideal for those who possess a modern smartphone and a stable internet connection, and who value efficiency, accuracy, and data privacy.
As a Mobile App Support Specialist, you will be responsible for executing a series of straightforward tasks that establish our organization’s presence on various mobile platforms. You’ll follow detailed checklists and clear step-by-step instructions that guide you through each phase of the process—from initial download to final account verification. Your contributions will ensure that user profiles are correctly configured and ready for use, laying the groundwork for our core team to take over subsequent operations.
This project-based role is designed for maximum flexibility, allowing you to complete assignments from the comfort of your own home. Most tasks can be completed in 20 to 30 minutes, and assignments are distributed over several weeks to maintain a manageable workload. No prior experience in mobile app support is necessary; comprehensive instructions and a collaborative team environment will support your success every step of the way.
In addition to performing technical onboarding tasks, Mobile App Support Specialists are expected to maintain consistent device and app settings according to project guidelines, capture and submit proof of completed steps (such as screenshots or short recordings), and communicate promptly with project leads whenever questions or issues arise. You’ll also be responsible for submitting regular status updates to ensure timely review and payment processing for each milestone reached.
Data privacy and security are of utmost importance in this role. All sensitive information you handle will be protected according to established internal protocols, and you will never be asked to share unnecessary personal details or store confidential credentials outside of our secure system. If you are dependable, responsive, and comfortable following instructions with precision, we encourage you to apply for this rewarding opportunity as a Mobile App Support Specialist.
Mobile App Support Specialist - Summary- Assist the operations team with mobile app account setup, verification, and onboarding.
- Work remotely using your own smartphone and reliable internet connection.
- Follow structured checklists for all tasks to ensure accuracy and consistency.
- Flexible project-based assignments designed for work-life balance.
- Download specified mobile applications and register new user accounts according to instructions.
- Complete verification steps, including email or phone number confirmation and one-time passcode (OTP) entry.
- Adjust app and device settings as directed to prepare accounts for further use.
- Document each step with screenshots or short screen recordings when requested.
- Communicate promptly in team channels to report progress or request clarification.
- Submit status updates and confirmation of task completion for milestone payments.
- Maintain strict confidentiality and adhere to data privacy protocols.
- Competitive, milestone-based compensation released upon successful task completion.
- Flexible scheduling allows tasks to be completed at your convenience within set windows.
- Remote work provides work-from-home flexibility.
- Clear expectations and task guidelines provided in advance of each assignment.
- Ownership of a modern smartphone (iOS or Android) with reliable internet access.
- Ability to follow detailed instructions and structured checklists.
- Strong attention to detail and commitment to accuracy.
- Proactive in seeking clarification and documenting steps.
- Available for short, periodic assignments over a 2–6 week period, depending on project needs.
- Commitment to maintaining data security and confidentiality at all times.
- Dependable, punctual, and responsive communicator.
- Comfortable using modern smartphones and mobile apps.
- Enjoys following well-defined processes and checklists.
- Values flexible, remote work and can manage tasks independently.
- Demonstrates respect for privacy and secure handling of sensitive information.
- No prior experience in mobile app support required; training and support provided.
- All assignments are remote and accessible from your own device and location.
- Project durations and time commitments vary, with most tasks completed in 20–30 minutes.
- Compensation benchmarks ensure fair pay for your time and effort.
- Our company is committed to data privacy and secure handling of all information.
Ready to join our team as a Mobile App Support Specialist? Click the application button now to submit your details and begin your journey with us. Take advantage of flexible, project-based work and contribute to the success of our mobile operations!