Microsoft 365 Administrator (M365 Admin)
Location: Memphis, TN
Job Type: Contract
Company: Nextech
Category: Job #5121: M365 AI Administrator
Job Description Apply Now
The Microsoft 365 Administrator (M365 Admin) plays a vital role in managing, configuring, and governing Microsoft 365 AI-enabled platforms across the organization. This full-time position is responsible for ensuring the smooth administration of solutions such as Microsoft 365 Copilot, Power Platform, and Copilot Studio, with an emphasis on AI platform enablement, governance, and user adoption. As the organization continues to evolve and expand its use of advanced technology, the Microsoft 365 Administrator (M365 Admin) is a key technical resource, collaborating with cross-functional teams and driving responsible AI integration throughout the enterprise.
Based in Memphis, TN, this hybrid onsite role offers the unique opportunity to contribute to enterprise-wide digital transformation by overseeing the management and enablement of Microsoft 365 AI solutions. The Microsoft 365 Administrator (M365 Admin) is responsible for configuring environments, managing licensing and tenant settings, and establishing governance frameworks to ensure secure and compliant AI usage. The role involves close collaboration with IT, Security, and Compliance teams to align technology solutions with organizational policies and regulatory requirements.
Day-to-day, the Microsoft 365 Administrator (M365 Admin) will monitor platform health, drive adoption initiatives, and provide hands-on support for teams building AI agents and solutions. This role is pivotal in supporting internal users through training, workshops, and enablement programs, while developing documentation and best practices for sustainable platform management. The administrator will also be responsible for managing escalated technical issues, maintaining reporting dashboards for adoption and compliance metrics, and continuously identifying opportunities for improvement in platform performance and governance processes.
By ensuring that Microsoft 365 environments are optimally configured and governed, the Microsoft 365 Administrator (M365 Admin) helps maximize the value of AI-driven tools and ensures their responsible use across the organization. This position is well-suited for individuals with a strong background in IT administration, experience with Microsoft 365 and AI platforms, and a keen interest in supporting digital transformation efforts. Working in Memphis, TN, provides access to a dynamic business community and opportunities to collaborate with innovative technology professionals in a supportive and growth-oriented environment.
Microsoft 365 Administrator (M365 Admin) - Summary- Full-time position focused on administering, governing, and enabling Microsoft 365 AI platforms.
- Oversight of Microsoft 365 Copilot, Power Platform, and Copilot Studio for enterprise use.
- Responsible for platform configuration, user adoption, governance, and compliance.
- Hybrid onsite role based in Memphis, TN, collaborating with IT, Security, and Compliance teams.
- Administer Microsoft AI platforms, including Microsoft 365 Copilot, Power Platform, and Copilot Studio.
- Manage tenant configurations, licensing, environments, and feature enablement.
- Establish and enforce governance standards, policies, and usage controls for AI platforms.
- Monitor platform health, adoption rates, and compliance across AI services.
- Evaluate platform updates and assess their impact on configurations, governance, and adoption.
- Identify opportunities to enhance platform performance, governance processes, and user support initiatives.
- Partner with Security, Compliance, and IT teams to ensure alignment with enterprise policies.
- Provide hands-on support and design guidance for internal teams building AI agents and solutions.
- Develop and deliver training sessions, workshops, and enablement programs for users.
- Maintain comprehensive documentation, standards, and best practices for AI platform usage.
- Manage escalations and resolve technical issues related to AI platforms.
- Build and manage reporting dashboards for tracking AI adoption, usage trends, and compliance metrics.
- Competitive compensation package commensurate with experience and qualifications.
- Comprehensive benefits typically include health, dental, and vision insurance, paid time off, and retirement plans.
- Opportunities for professional growth and ongoing training within a forward-thinking organization.
- Relevant experience in IT, cloud, or platform administration roles, preferably with a minimum of several years in a similar capacity.
- Proficient in managing Microsoft 365 environments and administering Microsoft 365 Copilot, Power Platform, and Copilot Studio.
- Strong understanding of AI governance, security, and compliance in enterprise environments.
- Experience with automation and scripting tools such as PowerShell, Python, or APIs.
- Demonstrated ability to communicate effectively and train both technical and non-technical users.
- Experience working with Azure AI or Azure OpenAI services is highly valued.
- Background in collaborating with Microsoft consulting partners is beneficial.
- Familiarity with change management, enablement, or enterprise technology adoption processes.
- Knowledge of responsible AI frameworks and familiarity with emerging AI regulations.
- Strong problem-solving skills and a proactive, collaborative working style.
- This Microsoft 365 Administrator (M365 Admin) position offers a rewarding opportunity to make a significant impact on enterprise-wide AI adoption and technology enablement.
- Based in Memphis, TN, this role provides a chance to work within a vibrant and growing technology landscape.
- Applicants are encouraged to apply by clicking the job application button and submitting their resume for confidential consideration.
- The organization is committed to equal employment opportunity and welcomes candidates from all backgrounds.
If you are ready to take the next step in your career as a Microsoft 365 Administrator (M365 Admin) and contribute to the effective enablement of AI technologies across a dynamic organization, apply today by clicking the application button. We look forward to connecting with qualified candidates who are passionate about technology, governance, and innovation.