Medical Secretary
Location: New Cumberland, PA
Job Type: Direct Hire
Company: Green Hill Family Health Center
Salary: $17
Category: Non-Provider
Job Description Apply Now
Medical Secretary Job DescriptionThe Medical Secretary plays a crucial role in supporting the efficient operations of the Green Hill Family Health Center's primary care team. This full-time position is ideal for candidates who thrive in a fast-paced, outpatient clinical environment and are dedicated to delivering excellent administrative service to both patients and staff. Working as a Medical Secretary, you will be responsible for a variety of clerical and administrative tasks that are essential for ensuring smooth patient information processing and appointment management. The role also involves supporting clinical staff, maintaining workflow, and enhancing patient satisfaction through professional communication and organizational skills.
Responsibilities- Provide comprehensive administrative support to clinical and clerical staff within the primary care setting at Green Hill Family Health Center.
- Coordinate all functions related to patient information processing for ambulatory care visits, ensuring data accuracy and compliance with clinic protocols.
- Serve as a resource for staff involved in patient information management, offering guidance and support as needed.
- Monitor and ensure completion of assigned functions in an accurate, efficient, and customer-focused manner.
- Maintain personal accountability for the performance of assigned administrative tasks, proactively identifying opportunities for process improvement.
- Exercise self-direction and make complex decisions independently, while also assisting other staff members with complex decision-making processes.
- Keep accurate inventory of office supplies, ensuring necessary materials are available for daily operations.
- Maintain and update appointment scheduling systems, ensuring the accuracy of patient bookings and effective use of provider time.
- Schedule and monitor appointments, manage changes in provider availability, handle overbooking issues, and coordinate procedure and test scheduling as required.
- Minimum of 1 year experience working in a medical office setting, with a preference for those familiar with outpatient, urgent care, or family practice environments.
- At least 1 year of Medical Secretary or Front Desk experience is required.
- Experience with Medent electronic health record software is preferred but not mandatory.
- Demonstrated proficiency with medical terminology is required.
- Strong communication skills, with the ability to interact professionally with patients, families, and healthcare team members.
- Ability to work both independently and as part of a collaborative team.
- Reliable form of transportation is necessary to fulfill job requirements.
- Proven customer service orientation and a commitment to achieving high levels of patient satisfaction.
- Regular daytime schedule with no nights or weekends required.
- Comprehensive medical benefits package available.
- Vision and dental coverage included.
- Short-term disability insurance provided.
- Life insurance benefit available.
Green Hill Family Health Center fosters a supportive and professional environment in which Medical Secretary team members can develop their administrative and healthcare skills while making a positive impact on the patient experience. The location offers a convenient setting for those seeking a fulfilling career in medical administration, and the organization's commitment to quality care is reflected in every aspect of the role.