Medical Receptionist
Location: Moncks Corner, SC
Job Type: Direct Hire
Company: Berkeley Family Practice
Salary: Negotiable based on experience
Category: Non-Provider
Job Description Apply Now
The Medical Receptionist plays a crucial role in delivering high-quality patient care and efficient medical office operations. As the first point of contact for patients and visitors, the Medical Receptionist is responsible for managing front office activities in a fast-paced healthcare environment. Working in a primary care setting, the Medical Receptionist ensures a welcoming and organized experience for all patients by providing outstanding customer service, maintaining accurate records, and supporting healthcare staff with administrative tasks. This full-time position offers the chance to be an essential team member, working alongside dedicated professionals committed to patient wellness and operational excellence. Those who enjoy working in a collaborative environment and have a keen eye for detail will thrive in this role. The Medical Receptionist position is ideal for individuals passionate about providing excellent patient care and supporting the mission of a reputable healthcare practice. Apply now to join a respected medical team and take the next step in your career as a Medical Receptionist.
Medical Receptionist - Summary- Acts as the first point of contact for patients, visitors, and staff in a primary care setting.
- Responsible for managing front office operations, including patient registration, appointment scheduling, and insurance verification.
- Contributes to a positive patient experience by delivering exceptional customer service and maintaining a professional environment.
- Greet patients and visitors promptly and courteously upon arrival.
- Accurately recognize and register patients using electronic medical records (EMR), preferably eClinical Works.
- Verify patients’ current information and update their records as needed.
- Collect co-pays and outstanding account balances, ensuring accurate posting to the appropriate EMR sections.
- Review patient insurance details, check eligibility status in EMR notes, and communicate approvals or denials as necessary.
- Answer incoming calls professionally, direct calls appropriately, and take accurate messages for distribution.
- Schedule, confirm, and remind patients of upcoming appointments, ensuring efficient use of provider schedules.
- Process patient information forms and confirm data for each appointment.
- Ensure patients receive timely appointment reminders or appointment cards.
- Record and post daily deposits accurately and complete daily balance sheets.
- Assist in opening and closing front office operations, including monitoring cash drawers and processing credit card payments accurately.
- Maintain an organized and clean work and reception area to promote a professional image.
- Collaborate effectively with medical assistants, billing staff, providers, and other front office team members.
- Manage incoming and outgoing faxes, ensuring sensitive information is handled securely.
- Competitive compensation package commensurate with experience and qualifications.
- Comprehensive benefits including 401(k) and 401(k) matching options.
- Paid time off to support work-life balance.
- Completion of a Medical Office program certificate required.
- At least one year of experience in a medical office front desk or similar administrative role.
- Proficiency in EMR systems, with preference for experience in eClinical Works.
- Strong organizational skills and attention to detail.
- Team player with excellent interpersonal and communication abilities.
- Familiarity with medical terminology and insurance procedures.
- Ability to multitask and manage priorities in a dynamic environment.
- Demonstrates a positive and professional attitude with patients, colleagues, and visitors.
- Thrives in a fast-paced healthcare setting and adapts quickly to changing priorities.
- Values teamwork and proactive communication with all staff members.
- Committed to maintaining confidentiality and accuracy in all administrative duties.
- Exhibits strong problem-solving skills and initiative in addressing patient or office needs.
- The Medical Receptionist will work a schedule that may include 8-hour or 10-hour shifts, Monday through Friday, with occasional weekend hours as needed.
- This role is situated within a primary care environment, providing direct support to healthcare professionals and patients.
- Opportunities for career development may be available for dedicated and high-performing team members.
- Join a mission-driven organization focused on patient-centered care and operational excellence.
- To be considered for the Medical Receptionist position, please click the job application button and submit your application today.
Berkeley Family Practice is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.