Medical Receptionist
Location: Grass Valley, CA
Job Type: Direct Hire
Company: Sierra Care Physicians
Salary: $22
Category: Non-Provider
Job Description Apply Now
The Medical Receptionist plays a vital role within a healthcare facility, acting as the first point of contact for patients, visitors, and medical staff. This full-time position is essential for the smooth operation of medical office activities, providing support in both administrative and patient-facing functions. The Medical Receptionist ensures a welcoming and efficient reception environment, manages patient scheduling, maintains accurate records, and facilitates communication between patients and healthcare professionals. By handling a wide range of office responsibilities, including financial transactions and insurance verification, the Medical Receptionist contributes greatly to the patient experience and the overall efficiency of the medical office.
In this role, the Medical Receptionist is expected to perform high-quality administrative tasks with accuracy and professionalism. The position demands a high level of manual dexterity, attention to detail, and the ability to multitask in a fast-paced, sometimes stressful environment. The Medical Receptionist is often required to sit for extended periods, operate office equipment, and interact with patients experiencing various health conditions. The position is supervised by the Office Supervisor and does not involve direct supervision of others.
The Medical Receptionist must be able to greet patients courteously, verify and update insurance and demographic information, collect payments, and manage sensitive patient data. Responsibilities also include answering phones, scheduling appointments, processing referrals and authorizations, and assisting with daily office procedures. Ensuring confidentiality and compliance with healthcare regulations at all times is critical in this role. The Medical Receptionist must maintain a positive and professional demeanor, handling frequent interruptions and constant interaction with patients and staff.
Working as a Medical Receptionist offers the opportunity to contribute to patient care by ensuring accurate information flow and a welcoming atmosphere in the medical office. The role requires strong communication and organizational skills, proficiency with office software and technology, and the ability to handle cash and financial transactions. The Medical Receptionist is integral to the patient journey, from check-in to check-out, and collaborates closely with healthcare providers to deliver seamless service. This position provides exposure to the healthcare environment and the chance to develop valuable skills for career growth within the industry.
Medical Receptionist - Summary- Acts as the initial point of contact for patients and visitors in a healthcare facility
- Manages reception area and ensures efficient patient flow
- Performs administrative, financial, and scheduling duties to support office operations
- Reports to the Office Supervisor and works closely with medical staff
- Full-time position with regular office hours in a medical setting
- Greet and check in patients, notifying appropriate personnel of their arrival
- Verify insurance eligibility and update patient demographic information
- Collect co-pays, outstanding balances, and process financial transactions
- Enter and maintain accurate patient records in office systems
- Generate, complete, and batch patient encounter forms
- Answer multi-line phones, route calls, take and follow up on messages
- Schedule, confirm, and update patient appointments, including special tests
- Handle referrals, authorizations, and ensure proper documentation
- Count and balance cash drawers at the beginning and end of day
- Assist with check-out, collect payments, and schedule follow-up appointments
- Complete required forms for patients (e.g., DMV, employment physicals)
- Maintain clean and organized reception and waiting room areas
- Perform miscellaneous administrative tasks as needed to support office workflow
- Competitive compensation for a Medical Receptionist, commensurate with experience
- Full-time benefits package, including healthcare coverage and paid time off, where applicable
- Opportunities for professional growth and advancement within the healthcare organization
- High school diploma or equivalent required
- Proficiency in typing (minimum 60 wpm) and use of office equipment (keyboard, calculator, copier, etc.)
- Manual dexterity and physical ability to handle files and office materials (up to 30 pounds)
- Vision correctable to 20/20 and normal hearing range for effective telephone communication
- Strong organizational and multitasking skills
- Comfortable working in a fast-paced, high-interaction environment with frequent interruptions
- Experience with medical office software preferred
- Ability to maintain patient confidentiality and adhere to healthcare regulations
- Professional, courteous, and compassionate demeanor
- Excellent verbal and written communication skills
- Demonstrated ability to work independently and as part of a team
- Detail-oriented with a commitment to accuracy and quality
- Able to manage stress and prioritize tasks effectively in a healthcare environment
- Willingness to learn and adapt to changing office procedures
- Medical Receptionist positions are fundamental to the successful operation of healthcare offices and clinics
- This role offers a unique opportunity to interact directly with patients and make a positive impact on their healthcare experience
- Exposure to medical office operations provides valuable experience for those seeking career advancement in healthcare administration
- Applicants are encouraged to apply by clicking the job application button to take the next step in their healthcare career
- The hiring organization is committed to equal employment opportunity and diversity in the workplace