Medical Office Manager
Location: Radford, VA
Job Type: Direct Hire
Company: Family Health Clinic Inc.
Salary: Commensurate with experience
Category: Non-Provider
Job Description Apply Now
The Medical Office Manager plays a crucial role in ensuring the efficient operation of a healthcare facility by managing administrative tasks and supporting patient care processes. This full-time position is responsible for a range of duties that keep the medical office running smoothly, with a strong focus on patient scheduling, communication, and documentation. The Medical Office Manager acts as a liaison between patients, providers, hospitals, and other healthcare facilities, ensuring that all necessary information is accurately processed and that patient needs are promptly addressed.
As a key member of the healthcare team, the Medical Office Manager must possess excellent organizational and communication skills, attention to detail, and the ability to multitask in a fast-paced environment. This role demands a customer-focused approach, with a dedication to providing outstanding support to both patients and healthcare providers. The Medical Office Manager will have the opportunity to contribute to the quality of patient care by coordinating essential administrative activities and maintaining high standards of accuracy and professionalism.
Working as a Medical Office Manager offers a rewarding career path for individuals interested in healthcare administration. The position provides opportunities for professional growth and development, as well as the chance to make a positive impact on patient experiences and outcomes. By ensuring that all aspects of the medical office are effectively managed, the Medical Office Manager helps create an environment where providers can focus on delivering exceptional patient care.
Medical Office Manager - Summary- Responsible for managing key administrative functions within a healthcare office.
- Acts as the primary point of contact for patient inquiries and scheduling needs.
- Coordinates communication and documentation between hospitals, providers, and other care facilities.
- Supports the healthcare team by handling essential operational tasks and maintaining patient satisfaction.
- Answer incoming calls from patients, hospitals, and other healthcare partners in a timely and professional manner.
- Schedule follow-up appointments for patients after hospital discharge, ensuring all transition of care processes are seamless.
- Arrange annual wellness visits and proactively identify care gaps that require attention or scheduling.
- Receive and organize all incoming documentation from hospitals, rehabilitation centers, and other facilities for provider review.
- Maintain accurate records of patient appointments, care plans, and provider recommendations.
- Conduct routine outreach to patients to check on their well-being and determine if any additional support or resources are needed.
- Ensure all patient communications, follow-ups, and documentation are handled with strict confidentiality and compliance with healthcare regulations.
- Coordinate with providers to relay important information and support optimal patient care delivery.
- Assist with general office management duties to ensure efficient daily operations.
- Competitive compensation commensurate with experience and industry standards.
- Comprehensive benefits package available, including health insurance, paid time off, and opportunities for professional development.
- Supportive work environment focused on employee well-being and career growth.
- High school diploma or equivalent required; additional education in healthcare administration or related field preferred.
- Previous experience in a medical office, healthcare administration, or similar environment strongly preferred.
- Excellent organizational, multitasking, and time management skills.
- Strong verbal and written communication abilities, with a commitment to professionalism and patient-centered service.
- Proficiency in office software, electronic medical records (EMR) systems, and standard office equipment.
- Ability to maintain confidentiality and adhere to all HIPAA and healthcare regulatory requirements.
- Demonstrates a passion for supporting patient care and healthcare providers.
- Thrives in fast-paced environments and can adapt to evolving priorities.
- Possesses a collaborative spirit and works well in team-oriented settings.
- Displays a high level of attention to detail and accuracy in all administrative tasks.
- Shows initiative in problem-solving and process improvement.
- Working as a Medical Office Manager offers a dynamic and impactful role within the healthcare sector.
- Enjoy the unique benefits of working in an area with access to excellent medical resources and a supportive community environment.
- This position provides a pathway to further career advancement in healthcare administration and office management.
If you are seeking a fulfilling role where you can make a meaningful difference in the lives of patients and healthcare professionals, apply now for the Medical Office Manager position by clicking the job application button. Join a team that values dedication, efficiency, and compassionate service in healthcare administration.