Medical Front Desk Assistant
Location: Monroe, GA
Job Type: Direct Hire
Company: Athens Geriatrics and Internal Medicine
Salary: $12
Category: Non-Provider
Job Description Apply Now
Medical Front Desk Assistant Job OverviewWe are seeking a dedicated and organized Medical Front Desk Assistant to join our team at a leading geriatrics and internal medicine practice. As a key point of contact for patients and visitors, the Medical Front Desk Assistant plays a vital role in ensuring the smooth operation of front office activities. This full-time, in-person position is located in Monroe, GA, where you will interact daily with patients, providers, and healthcare staff in a supportive and professional environment.
Key Responsibilities- Answer incoming phone calls promptly and courteously, providing information or directing calls to appropriate staff members.
- Greet patients and visitors upon arrival, offering a welcoming and helpful atmosphere at the medical office.
- Collect co-pays and outstanding balances from patients, accurately recording payments and maintaining confidentiality of financial information.
- Verify patient insurance coverage, ensuring that all documentation is up-to-date and benefits are confirmed prior to appointments or procedures.
- Schedule appointments for a variety of medical services and procedures, maintaining an organized and efficient calendar for healthcare providers.
- Assist with general administrative tasks, such as filing, data entry, and maintaining patient records in compliance with privacy regulations.
- Collaborate with medical and administrative staff to support daily office operations, maintaining a high standard of patient care and service.
- Strong interpersonal and communication skills, with the ability to interact effectively with patients, families, and staff.
- Excellent organizational abilities and attention to detail, particularly when handling scheduling and insurance verification.
- Basic proficiency with office technology and healthcare management software is preferred.
- Ability to manage multiple tasks in a fast-paced environment while maintaining professionalism and accuracy.
- Commitment to maintaining patient confidentiality and adhering to all healthcare privacy regulations.
This is a full-time, in-person position. The work schedule typically consists of 8-hour day shifts, Monday through Friday, with no weekend shifts required. This role offers a stable weekday work routine, ideal for those seeking work-life balance in a healthcare setting.
Benefits- Comprehensive health, dental, and vision insurance options
- Paid time off for personal and medical needs
Working as a Medical Front Desk Assistant in Monroe, GA provides the opportunity to serve a vibrant local community and be part of a compassionate healthcare team. Monroe is known for its welcoming atmosphere and supportive environment, making it a great place to build a rewarding career in healthcare administration.