Medical Authorization Representative
Location: Beverly Hills, CA
Job Type: Contract
Company: IDR
Category: Administrative / Clerical
Job Description Apply Now
The Medical Authorization Representative plays a crucial role in ensuring that patient care is managed efficiently and effectively by handling all aspects of medical authorizations and insurance verifications. As a vital member of the healthcare administration team, the Medical Authorization Representative serves as the primary contact for patient relations, focusing on seamless patient experiences and the accurate processing of insurance authorizations. This position is well-suited for individuals who excel in a fast-paced medical office environment and are eager to contribute to a supportive, team-oriented culture. If you are looking to grow your career in the healthcare industry and make a positive impact on patient care, we encourage you to apply by clicking the job application button below.
Medical Authorization Representative - SummaryThe Medical Authorization Representative is responsible for facilitating patient check-ins and check-outs, verifying patient demographics and insurance information, scheduling appointments, and managing referrals and authorizations. This role requires a detail-oriented professional with experience in medical insurance processes and a strong commitment to providing excellent patient service. Working in a supportive environment, the Medical Authorization Representative ensures the smooth operation of administrative tasks, contributing to both patient satisfaction and organizational success.
Duties & Responsibilities- Serve as the primary contact for patients, both in person and over the phone, addressing inquiries and providing exceptional service throughout the patient journey.
- Facilitate patient check-ins and check-outs, ensuring timely and accurate processing of all related paperwork and payments.
- Manage co-payments and reconcile payments to ensure accuracy and compliance with company protocols.
- Verify and update patient demographics and insurance information using healthcare management systems such as CS-Link/Epic.
- Schedule patient appointments, complete registration processes, and manage referrals and insurance authorizations for a variety of payer plans.
- Maintain a clean, organized, and sanitized workspace in alignment with department safety and quality standards.
- Collaborate with medical staff to ensure all necessary information and documentation are in place for patient visits and procedures.
- Demonstrate a strong understanding of privacy regulations and maintain the confidentiality of patient information at all times.
- Competitive compensation package designed to reward experience and expertise in medical administration.
- Comprehensive benefits package, including medical, vision, dental, and life insurance coverage, supporting overall well-being.
- Employee Stock Ownership Program, providing long-term financial incentives and a sense of ownership within the organization.
- Access to industry-leading resources and ongoing professional development opportunities.
- Inclusive, collaborative, and team-oriented working environment that values each employee's contribution.
- Demonstrated experience with medical insurance, referral processes, and benefit plans within an outpatient clinic or medical office setting.
- Minimum of one year of recent experience in a medical administrative role, preferably involving surgery center or procedural authorization processing.
- Proficiency in reading, understanding, and responding to detailed oral and written instructions.
- Familiarity with medical management software such as CS-Link/Epic is highly preferred.
- Proven ability to work both independently and as part of a cohesive healthcare team.
- Strong organizational, multitasking, and communication skills.
- Detail-oriented and able to manage multiple priorities in a dynamic medical office setting.
- Excellent interpersonal and communication skills, with a patient-focused approach to service.
- Reliable, punctual, and committed to maintaining high standards of professionalism.
- Adaptable and eager to learn new processes and technologies as part of ongoing professional growth.
- Works collaboratively within a team and supports organizational goals.
- The Medical Authorization Representative position offers the opportunity to join a reputable, industry-leading healthcare organization with over 25 years of proven experience across major markets.
- Employees are recognized and rewarded for their contributions, with a culture that fosters growth, learning, and achievement.
- This role is onsite and provides the chance to be part of a close-knit team in a renowned healthcare setting.
- Working in Beverly Hills, CA, offers access to a thriving healthcare community and a vibrant local culture.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.
If you are ready to take the next step in your career as a Medical Authorization Representative and join a respected healthcare team, click the job application button to apply today. Your expertise and dedication will make a difference in the lives of patients and the success of the organization.