Licensed Insurance Customer Service Representative (P&C, Life & Health)
Location: CYPRESS, TX
Job Type: fulltime
Company: Mark Adkins - State Farm Agency
Salary: $60000.0 - $80000.0 per year
Category: Insurance
Job Description Apply Now
If you are an experienced Licensed Insurance Customer Service Representative (P&C, Life & Health) seeking a dynamic role within a leading insurance agency, this opportunity delivers an engaging environment where your expertise makes a real impact. Join a successful State Farm agency and leverage your insurance licensure to provide outstanding support and guidance to valued clients. As a Licensed Insurance Customer Service Representative (P&C, Life & Health), you will play a pivotal role in building and maintaining strong customer relationships, ensuring policyholders receive informed, courteous, and efficient service for all their insurance needs.
As a Licensed Insurance Customer Service Representative (P&C, Life & Health), you will thrive in a fast-paced, team-oriented setting, using your comprehensive knowledge of Property & Casualty and Life & Health insurance products to educate clients and address their questions with confidence and professionalism. Your proactive approach and commitment to a customer-centric experience will help you deliver clear, accurate, and friendly assistance, whether handling policy changes, billing inquiries, or claims support.
Working in Cypress, TX, you will join a reputable agency that values your growth and provides ample opportunity for professional advancement. Licensed Insurance Customer Service Representatives (P&C, Life & Health) in this agency are encouraged to maintain their technical proficiency and stay current with industry developments. The agency supports your continued education and licensure, and rewards your contributions through a competitive compensation structure and robust benefits.
In this full-time role, you will collaborate with a supportive team to deliver superior service while enjoying a balanced, weekday schedule. Your ability to communicate effectively—both verbally and in writing—combined with your attention to detail and organizational skills, will be key to your success as a Licensed Insurance Customer Service Representative (P&C, Life & Health).
By joining this State Farm independent contractor agency, you align yourself with a culture of professionalism, integrity, and commitment to customer satisfaction. If you are a licensed insurance professional with a drive to succeed and a passion for helping others, take the next step in your career and apply now by clicking the job application button.
Licensed Insurance Customer Service Representative (P&C, Life & Health) - Summary- Engage as a Licensed Insurance Customer Service Representative (P&C, Life & Health) providing exceptional support to policyholders.
- Serve as a knowledgeable resource for insurance inquiries and policy management.
- Contribute to a fast-paced, team-oriented environment driven by customer satisfaction.
- Opportunities for growth within a reputable State Farm agency in Cypress, TX.
- Build and maintain strong customer relationships through proactive communication and follow-up.
- Provide prompt, accurate, and friendly service for all insurance matters.
- Assist customers with questions regarding coverage, eligibility, policy changes, billing, and claims.
- Educate customers on insurance options using a needs-based approach tailored to individual client requirements.
- Maintain a strong work ethic and commitment to daily success in a full-time, weekday role.
- Generate and submit timely, thorough activity reports as required by the agency.
- Stay current with product updates, licensing requirements, and technical developments through ongoing education.
- Competitive base salary with commission and bonus potential for performance-based earnings.
- Three weeks of paid time off, including vacation and personal/sick days.
- 401(k) retirement plan eligibility after the first year of employment.
- Valuable, hands-on industry experience and robust professional development support.
- Opportunities for career growth and advancement within the agency.
- Monday through Friday schedule from 8:00 AM to 5:00 PM, with no weekend work required.
- Active Property & Casualty insurance license (required).
- Active Life & Health insurance license (required).
- Strong interpersonal and communication skills, including written, verbal, and listening abilities.
- Customer-focused, people-oriented mindset with a commitment to service excellence.
- Highly organized with the ability to multitask and prioritize responsibilities.
- Detail-oriented, self-motivated, and proactive in problem-solving.
- Comfortable learning and using computer systems for daily operations.
- Commitment to accuracy, timely completion of work, and thorough reporting.
- Licensed insurance professional (P&C, Life & Health) who enjoys helping people and delivering exceptional service.
- Thrives in a collaborative, team-oriented environment and embraces opportunities for continuous learning.
- Demonstrates strong organizational skills, attention to detail, and the ability to manage multiple priorities.
- Possesses excellent communication skills and a client-centered approach to building relationships.
- Motivated, reliable, and committed to upholding the agency’s standards of integrity and professionalism.
- Position is with a State Farm independent contractor agent, not State Farm Insurance Companies.
- Employment is subject to completion of all applicable licensing and training requirements as mandated by the agency and regulatory authorities.
- State Farm agents are independent contractors who hire their own employees. Employees of this agency are not employees of State Farm.
- The agency encourages all team members to pursue continuing education and maintain active licensing.
- Working in Cypress, TX offers the benefits of a vibrant local community and a supportive professional environment.
If you are ready to advance your career as a Licensed Insurance Customer Service Representative (P&C, Life & Health), apply today by clicking the job application button and take the next step toward professional growth and success!