Licensed Insurance Customer Service Representative (P&C, Life & Health)
Location: College Park, GA
Job Type: fulltime
Company: Alani Ogunlade Ins. Agency-State Farm
Salary: $25000.0 - $30000.0 per year
Category: Insurance
Job Description Apply Now
Licensed Insurance Customer Service Representative (P&C, Life & Health) - Full-Time, College Park, GA
Are you a proactive and detail-oriented insurance professional with active Property & Casualty as well as Life & Health licenses? If so, the opportunity to join a leading independent insurance agency as a Licensed Insurance Customer Service Representative (P&C, Life & Health) could be the perfect step in your career journey. This full-time position in College Park, GA, offers a dynamic, customer-focused work environment where your insurance expertise and commitment to service excellence will be highly valued and rewarded.
As a Licensed Insurance Customer Service Representative (P&C, Life & Health), you will play a critical role in supporting the agency's growth and reputation by delivering exceptional service to clients. If you thrive in a fast-paced setting, enjoy educating clients on insurance solutions, and are committed to accuracy and client satisfaction, we encourage you to apply by clicking the job application button.
Licensed Insurance Customer Service Representative (P&C, Life & Health) - SummaryIn this role, you will leverage your active Property & Casualty and Life & Health licenses to provide prompt, accurate, and friendly support to policyholders. You will establish and maintain strong customer relationships, guide clients through insurance options, and ensure their coverage needs are met with clarity and efficiency. The position is based in College Park, GA, offering the chance to work in a vibrant and accessible community known for its business-friendly atmosphere and diverse population.
Duties & Responsibilities- Develop and maintain positive relationships with customers, ensuring their insurance needs are addressed promptly and professionally.
- Respond to inquiries related to policy availability, eligibility, coverage options, policy changes, claims, transfers, and billing matters with accuracy and courtesy.
- Utilize a needs-based review process to educate customers on suitable insurance products and solutions, helping them make well-informed decisions.
- Follow up with clients to ensure ongoing satisfaction and address any emerging coverage requirements or concerns.
- Demonstrate a strong work ethic and unwavering commitment to providing outstanding customer service on a daily basis.
- Complete timely and thorough activity reports for agency review and maintain records in compliance with regulatory standards.
- Stay current on insurance products, licensing requirements, and technical developments through ongoing education and training.
- Participate actively in team meetings, contributing to a collaborative and supportive work environment.
- Assist in maintaining agency operations by learning and utilizing relevant computer functions and agency management systems.
- Competitive starting salary with opportunities for bonus and commissions based on performance.
- Comprehensive health insurance coverage.
- Paid time off, including vacation and personal/sick days for work-life balance.
- Valuable on-the-job experience in a well-established insurance agency.
- Clear pathways for career growth and advancement within the agency.
- Active Property & Casualty insurance license is required for this position.
- Active Life & Health insurance license is also required.
- Strong interpersonal and communication skills, including proficiency in written, verbal, and listening abilities.
- Demonstrated organizational skills and the ability to multi-task effectively in a fast-paced environment.
- Self-motivation and a proactive approach to problem-solving and service delivery.
- Attention to detail and a sense of pride in completing tasks accurately and on time.
- Ability to work collaboratively as part of a team and independently as needed.
- Commitment to ongoing learning and professional development, including staying current with product updates and industry changes.
- Capability to learn and utilize agency computer systems for daily operations.
- Must be able to work in-office at the College Park, GA agency location.
- Licensed insurance professional with both Property & Casualty and Life & Health credentials.
- Excellent communicator who can simplify complex insurance concepts for clients.
- Detail-oriented, people-focused, and committed to providing superior customer experiences.
- Proven ability to adapt to evolving industry requirements and agency processes.
- Team player who values collaboration and continuous improvement.
- This position is offered by an independent contractor agent representing a nationally recognized insurance company. Employees of independent contractor agents are not employees of the parent insurance company.
- Selected candidates must fulfill all applicable licensing and training requirements prior to and during employment.
- The agency is committed to a diverse and inclusive workplace and adheres to all EEOC and professional standards for hiring practices.
- Enjoy the benefits of working in College Park, GA, a community known for its accessibility and vibrant business environment.
If you are motivated to advance your insurance career and deliver remarkable service to clients, apply now by clicking the job application button. Take the next step towards a rewarding role as a Licensed Insurance Customer Service Representative (P&C, Life & Health) and make a positive impact every day.