Licensed Insurance Customer Service Representative (P&C)
Location: POTTSTOWN, PA
Job Type: fulltime
Company: Chris Rowe State Farm Agency
Salary: $45000.0 - $50000.0 per year
Category: Insurance
Job Description Apply Now
Licensed Insurance Customer Service Representative (P&C) – Full-time in Pottstown, PA
Are you seeking a rewarding career in insurance where you can utilize your customer service expertise and insurance licensing? We are looking for a dedicated Licensed Insurance Customer Service Representative (P&C) to join a successful State Farm Agent’s team. In this full-time, in-office role in Pottstown, PA, you will play a crucial part in supporting clients, building strong relationships, and providing knowledgeable guidance on a range of insurance products.
As a Licensed Insurance Customer Service Representative (P&C), you will leverage your active Property and Casualty insurance license to deliver exceptional service, respond to inquiries, and educate customers about insurance options. This opportunity is ideal for professionals who thrive in a fast-paced, people-focused environment and are committed to delivering remarkable customer experiences. If you are proactive, organized, and ready to grow with a reputable agency, we invite you to apply by clicking the job application button.
Licensed Insurance Customer Service Representative (P&C) - Summary- Full-time, in-office position supporting a State Farm Agent’s team
- Requires active Property and Casualty (P&C) insurance license
- Focus on delivering value-based conversations and high-quality customer service
- Opportunity for career advancement and skill development
- Establish and maintain positive customer relationships, following up as needed to ensure satisfaction
- Respond promptly, accurately, and courteously to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Conduct needs-based reviews to educate customers about insurance products and recommend appropriate solutions
- Demonstrate a strong work ethic and a daily commitment to team and personal success
- Provide timely and thorough activity reports to the agent
- Stay current with product updates, licensing requirements, technical developments, and continuing education
- Work collaboratively within a supportive team environment, assisting others as needed and participating in agency initiatives
- Utilize computer systems effectively to process transactions and maintain accurate records
- Competitive base salary commensurate with licensing and experience, with opportunities for bonus and commission
- SIMPLE IRA available after one year of employment
- Valuable on-the-job experience with a respected insurance agency
- Potential for growth and advancement within the agency
- Active Property and Casualty (P&C) insurance license required
- Ability to obtain Life and Health insurance license, if not already held
- Excellent interpersonal and communication skills (written, verbal, and listening)
- Strong organizational abilities and attention to detail
- Self-motivated, proactive, and dedicated to providing outstanding customer service
- Able to work efficiently in a team environment and manage multiple tasks simultaneously
- Pride in delivering accurate and timely work
- Comfortable with computer functions and learning new technologies
- Licensed Insurance Customer Service Representative (P&C) who is passionate about helping others and building lasting client relationships
- Goal-oriented, reliable, and eager to contribute to a thriving insurance agency
- Embraces professional development and seeks ongoing learning opportunities
- Possesses a customer-focused mindset and strong problem-solving skills
- This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
- We are an Equal Opportunity Employer and encourage applications from individuals of all backgrounds and experience levels.
- By joining the team as a Licensed Insurance Customer Service Representative (P&C), you will gain valuable experience and have the chance to advance your insurance career in a supportive and collaborative environment.
- If you are motivated to succeed and meet the qualifications, please apply by clicking the job application button. We look forward to considering your application and discussing next steps in the interview process.
- Working in Pottstown, PA offers a welcoming community and an accessible work environment for professionals in the insurance industry.