Licensed Insurance Customer Service Representative (P&C)
Location: Surprise, AZ
Job Type: fulltime
Company: State Farm Insurance
Salary: $38000.0 - $50000.0 per year
Category: Insurance
Job Description Apply Now
Licensed Insurance Customer Service Representative (P&C) Job Description
We are seeking a dedicated and professional Licensed Insurance Customer Service Representative (P&C) to join our highly respected team. As a Licensed Insurance Customer Service Representative (P&C), you will play a pivotal role in supporting our agency’s mission to deliver exceptional customer service and build lasting client relationships. This opportunity is ideal for individuals who are passionate about the insurance industry and hold an active Property and Casualty license. Our agency is committed to fostering a supportive and rewarding environment where every team member can thrive and contribute to our shared success.
As a Licensed Insurance Customer Service Representative (P&C), you will serve as the primary point of contact for policyholders, addressing their needs with professionalism and empathy. Your primary responsibilities will focus on delivering prompt and accurate support for clients, ensuring their inquiries regarding insurance policies, coverages, claims, and billing are handled efficiently. This position is designed for those who excel in a customer-facing role, are detail-oriented, and are eager to stay current with industry trends and product updates.
Working in this role offers a balanced work-life schedule, with a four-day workweek and regular business hours. You will be able to enjoy a competitive compensation package, paid time off, retirement benefits, and opportunities for career advancement within the organization. Our team values collaboration, integrity, and a strong work ethic, making this a great place for driven professionals to grow their career in the insurance industry.
If you are committed to delivering high-quality customer service and possess an active Property and Casualty license, we encourage you to apply for the Licensed Insurance Customer Service Representative (P&C) position today. Take the next step in your career by clicking the job application button and joining a team that values your expertise and dedication.
Licensed Insurance Customer Service Representative (P&C) - Summary- Primary point of contact for policyholders in a reputable insurance agency
- Requires an active Property and Casualty license
- Responsibilities include customer service, policy management, and claims support
- Opportunities for professional growth and development
- Supportive team environment with a strong focus on work-life balance
- Provide prompt, accurate, and friendly customer service to all clients
- Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Educate customers on insurance options using a needs-based review process
- Maintain a strong work ethic and commitment to delivering exceptional service daily
- Generate and submit timely and thorough activity reports to agency management
- Remain current on product changes, licensing requirements, technical developments, and continuing education
- Collaborate with team members to ensure seamless service and client satisfaction
- Proactively identify and resolve client issues and inquiries
- Competitive salary based on a 40-hour workweek
- Work-life balance with a four-day workweek; no evenings or weekends required
- Paid time off, including vacation and personal/sick days
- 401(k) plan with 3% employer match
- Valuable industry experience
- Potential for career growth and advancement within the agency
- Active Property and Casualty insurance license (required)
- Excellent verbal, written, and listening communication skills
- Outstanding interpersonal abilities and a customer-focused outlook
- Strong organizational skills and keen attention to detail
- Self-motivated with the ability to work independently and collaboratively
- Ability to learn and utilize computer functions relevant to insurance operations
- Proactive and efficient in problem-solving
- Demonstrated pride in accurate and timely work completion
- Ability to multitask and prioritize tasks in a fast-paced environment
- Holds a current Property and Casualty insurance license
- Displays strong customer service skills with a passion for helping others
- Thrives in a team-oriented setting and enjoys building relationships with clients
- Keeps up-to-date with industry trends and ongoing professional development
- Values work-life balance and seeks a fulfilling career in insurance customer service
- This position is with an independent contractor agent of a major insurance company, not directly with the corporate entity
- Employees must complete all applicable licensing requirements and training programs
- The employer is an independent contractor who hires and manages their own staff
- Employees are not employees of the parent insurance company
- Our organization is committed to providing a supportive and inclusive workplace
- If you are motivated to excel in this role, please apply by clicking the application button
We are an equal opportunity employer and value diversity in our team. We encourage all qualified individuals to apply for the Licensed Insurance Customer Service Representative (P&C) position and look forward to considering your application.