Licensed Insurance Customer Service Representative (P&C)
Location: OGDEN, UT
Job Type: fulltime
Company: Jacque Price - State Farm Agency
Salary: $40000.0 - $52000.0 per year
Category: Insurance
Job Description Apply Now
Licensed Insurance Customer Service Representative (P&C) - Ogden, UT (Full-time)
Are you passionate about delivering outstanding customer experiences and eager to build a rewarding career in the insurance industry? We invite you to apply for the role of Licensed Insurance Customer Service Representative (P&C) in Ogden, UT. In this full-time position, you will play a vital role as a key member of a dedicated insurance agency team, leveraging your property and casualty insurance expertise to support clients with their coverage needs. Join a workplace where your skills are valued, your growth is encouraged, and your contributions make a measurable difference in the lives of policyholders every day.
As a Licensed Insurance Customer Service Representative (P&C), you will be the first point of contact for clients, ensuring they receive prompt, accurate, and friendly service at every interaction. This position requires an active Utah Property and Casualty insurance license, and you must be able to work in-office in Ogden, UT. Your professionalism, attention to detail, and commitment to customer satisfaction will help strengthen client relationships and support the agency’s mission to provide reliable insurance solutions tailored to individual needs. The Ogden, UT area offers a supportive professional community and a vibrant environment to grow your insurance career.
This is a great opportunity for individuals who are self-motivated, organized, and proactive in solving client needs. If you thrive in a team-oriented setting and possess excellent communication skills, consider advancing your career as a Licensed Insurance Customer Service Representative (P&C) by applying today.
Licensed Insurance Customer Service Representative (P&C) - Summary- Full-time, in-office position in Ogden, UT
- Active Utah Property and Casualty license required
- Support clients by providing information and guidance on insurance products, policy changes, claims, and billing
- Work as part of an independent insurance agency team
- Establish and maintain positive customer relationships through timely follow-ups and attentive service
- Respond to client inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, and billing
- Assist customers with claim submissions and policy updates, ensuring accuracy and compliance
- Educate clients on insurance options using a customer-focused, needs-based review process
- Demonstrate a strong work ethic and commitment to daily success in delivering remarkable customer experiences
- Collaborate with fellow team members to achieve agency goals and support collective growth
- Provide timely and thorough activity reports to the agent
- Stay current with product changes, licensing requirements, technical developments, and continuing education
- Maintain confidentiality and adhere to all company and industry regulations and policies
- Competitive hourly wage starting at $20-$25 per hour based on experience
- Opportunity for base salary plus commissions
- PTO (vacation and personal/sick days, eligible after 60 days of employment)
- Life insurance and retirement benefits available after one year of employment
- Access to valuable industry experience and on-the-job training
- Potential for career advancement within the agency
- Active Utah Property & Casualty insurance license (required)
- Ability to obtain Life and Health insurance license (preferred)
- Bilingual English/Spanish language skills preferred
- Excellent interpersonal, written, verbal, and listening skills
- Strong organizational skills and attention to detail
- Self-motivated and proactive in problem-solving
- Dedicated to delivering outstanding customer service
- Ability to quickly learn company computer systems and functions
- Ability to work within a team environment and multitask efficiently
- Commitment to ongoing professional development and continuing education
- Holds an active Utah Property & Casualty insurance license
- Possesses or is willing to obtain a Life and Health insurance license
- Demonstrates strong communication and relationship-building skills
- Excels in delivering prompt, accurate, and friendly customer service
- Is detailed, organized, and committed to agency success
- Is fluent in English (Spanish proficiency is a plus)
- Thrives in a collaborative, fast-paced office setting
- This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies
- Employees of State Farm agents must successfully complete all applicable licensing requirements and training programs
- State Farm agents are independent contractors who hire their own employees
- Employees of State Farm agents are not employees of State Farm
- All qualified applicants are encouraged to apply. The agency is committed to equal employment opportunity and inclusive hiring practices
If you are ready to take the next step in your insurance career, click the job application button to submit your resume and join our dynamic team as a Licensed Insurance Customer Service Representative (P&C) in Ogden, UT. We look forward to reviewing your application and discussing your potential fit for this important role.