Licensed Insurance Customer Service Representative (P&C)
Location: CLIFFSIDE PARK, NJ
Job Type: fulltime
Company: Glenn Bartlett - State Farm Agency
Salary: $40000.0 - $50000.0 per year
Category: Insurance
Job Description Apply Now
Licensed Insurance Customer Service Representative (P&C) – Full-Time
If you are a licensed insurance professional passionate about delivering outstanding customer experiences, we invite you to apply for the Licensed Insurance Customer Service Representative (P&C) position. This vital role supports a high-performing insurance agency by providing policy guidance, resolving client concerns, and ensuring seamless service. As a Licensed Insurance Customer Service Representative (P&C), you will leverage your Property and Casualty license and your ability to communicate effectively to help clients navigate their insurance needs. This is an in-office, full-time opportunity offering growth, training, and advancement within a reputable agency environment.
As a key member of the insurance agency's team, you will collaborate with colleagues, engage with a diverse client base, and contribute directly to the agency's mission of delivering value-based insurance solutions. Working in this dynamic office, you will find opportunities to expand your knowledge, develop new skills, and build long-term professional relationships. The agency is committed to fostering a positive, inclusive, and supportive workplace culture where team members are encouraged to take initiative, solve problems proactively, and advance their careers.
In this Licensed Insurance Customer Service Representative (P&C) role, you will interact with clients daily, handle inquiries related to policy coverage, claims, eligibility, and billing, and educate customers on available insurance options. Your ability to build relationships, provide accurate information, and support customers during critical moments will be essential to your success and the satisfaction of clients. The agency values individuals who are detail-oriented, motivated, and dedicated to service excellence, and who possess strong organizational and communication skills.
Located in a vibrant area, this office provides a collaborative environment designed to help you thrive. The agency offers competitive compensation, comprehensive benefits, and ongoing training and development opportunities. If you meet the requirements below and are ready to make a meaningful impact as a Licensed Insurance Customer Service Representative (P&C), we encourage you to apply by clicking the application button today.
Licensed Insurance Customer Service Representative (P&C) – Summary- In-office, full-time position supporting an established insurance agency
- Utilizes active Property and Casualty license to serve and educate clients
- Opportunities for training, advancement, and professional growth within the agency
- Collaborative team environment focused on delivering exceptional customer service
- Establish and maintain positive customer relationships through proactive communication
- Respond promptly and accurately to client inquiries regarding insurance products, eligibility, policy changes, claims, billing, and coverage options
- Educate clients on available insurance solutions using a customer-focused, needs-based approach
- Complete administrative tasks and provide thorough activity reports to the agent as requested
- Stay current with product changes, licensing requirements, and continuing education
- Maintain a strong work ethic with a consistent commitment to customer satisfaction and agency success
- Collaborate with team members to achieve agency goals and support a positive workplace environment
- Competitive base salary with bonus opportunities
- PTO including vacation and personal/sick days
- Health insurance coverage
- Retirement plan options
- Ongoing training and professional development
- Valuable industry experience and growth potential within the agency
- Active Property & Casualty insurance license (required)
- Life and Health insurance license (required)
- Bilingual English/Spanish preferred
- Excellent interpersonal, verbal, and written communication skills
- Strong organizational, problem-solving, and multi-tasking abilities
- Self-motivated, detail-oriented, and proactive approach to customer service
- Able to learn new computer functions and adapt to agency systems
- Ability to work effectively in a team environment
- Possesses active insurance licenses required for the role
- Demonstrates a passion for serving clients and helping others
- Communicates effectively with diverse customers and colleagues
- Keeps organized and completes work accurately and efficiently
- Thrives in a fast-paced, team-oriented office setting
- Values ongoing learning and professional growth
- This position is with an independent contractor agent and not with a national insurance company
- Employment is contingent upon meeting all applicable licensing and training requirements
- Employees of the agency are not employees of the parent insurance company
- The agency is an Equal Opportunity Employer and welcomes candidates from all backgrounds
- If you are motivated to succeed and can see yourself in this role, apply today by clicking the job application button