Licensed Insurance Customer Service Representative (P&C)
Location: GOLDEN VALLEY, MN
Job Type: fulltime
Company: Stephanie Swanson - State Farm Agency
Salary: $40000.0 - $60000.0 per year
Category: Insurance
Job Description Apply Now
Licensed Insurance Customer Service Representative (P&C) - Golden Valley, MN (Full-time)
As a Licensed Insurance Customer Service Representative (P&C), you will play a vital role in supporting the agency’s mission to deliver outstanding service and insurance solutions to our valued clients. This full-time position offers an exciting opportunity for an energetic and bilingual (Spanish/English) professional who thrives in a fast-paced office environment and is passionate about helping individuals protect what matters most. This role requires an active Property and Casualty insurance license prior to start, ensuring you are prepared to provide expert guidance and compliance with industry standards.
Located in Golden Valley, MN, our independent agency fosters a supportive and collaborative atmosphere where team members are encouraged to grow professionally while providing remarkable customer experiences. As a key point of contact for our clients, you will engage in meaningful, value-based conversations, helping to address their insurance needs and supporting their financial well-being. The agency’s commitment to professional development and advancement offers the right candidate the potential for a rewarding and long-lasting career in the insurance industry.
In your role as a Licensed Insurance Customer Service Representative (P&C), you will establish and nurture lasting customer relationships, offering prompt, accurate, and friendly service at each interaction. Your ability to communicate effectively in both English and Spanish will help ensure that all clients feel understood and supported. You will use a customer-focused approach to review, educate, and recommend insurance options tailored to individual needs, and provide assistance with policy changes, billing, claims, and general inquiries.
The agency values individuals who are detail-oriented, motivated, and proactive in problem-solving. Your organizational skills and commitment to accuracy will contribute to the agency’s ongoing success and reputation for excellence. You will be expected to stay current with product updates, licensing requirements, and industry developments while maintaining a positive attitude and strong work ethic.
If you are seeking an inclusive environment that supports professional growth and recognizes your efforts, this Licensed Insurance Customer Service Representative (P&C) position in Golden Valley, MN, is an excellent opportunity to advance your career. Apply today by clicking the application button and take the next step towards becoming an integral member of our dedicated team.
Licensed Insurance Customer Service Representative (P&C) - Summary- Full-time, in-office position supporting an independent insurance agency in Golden Valley, MN
- Requires active Property & Casualty insurance license prior to start
- Bilingual proficiency in Spanish and English highly valued
- Focus on delivering exceptional customer service and supporting agency growth
- Establish and maintain strong customer relationships through effective communication and follow-up
- Provide prompt, accurate, and friendly customer service, addressing inquiries about insurance products, policy changes, claims, billing, and eligibility
- Educate clients on insurance options using a needs-based, customer-focused approach
- Ensure all client interactions are handled with professionalism and a commitment to excellence
- Maintain a positive attitude and contribute to a team-oriented work culture
- Interact with clients in both English and Spanish to ensure clarity and inclusivity
- Prepare thorough and timely activity reports for management as required
- Stay informed on product changes, licensing, technical developments, and continuing education opportunities
- Competitive salary with bonus opportunities
- PTO including vacation and personal/sick days
- Signing bonus for eligible candidates
- Disability and life insurance options
- Retirement plan with company matching
- Opportunities for professional growth and advancement within the agency
- Active Property & Casualty insurance license (required prior to start)
- Life & Health license is beneficial but not required
- Excellent interpersonal, written, and verbal communication skills (Spanish and English)
- Strong relationship-building, organizational, and multitasking abilities
- Self-motivated, proactive, and detail-oriented
- Comfortable learning new computer functions and processes
- Eligibility to work in the US and completion of background check required
- Bilingual (Spanish/English) with a passion for helping others and delivering exceptional service
- Thrives in a collaborative, team-based office setting
- Demonstrates commitment to accuracy, timeliness, and continuous learning
- Possesses a strong work ethic, positive attitude, and drive for professional development
- This is a position with a State Farm independent contractor agent, not with State Farm Insurance Companies
- Employment is contingent on meeting licensing and training requirements
- Employees of State Farm agents are not employees of State Farm Insurance Companies
- Golden Valley, MN, offers a vibrant and welcoming community for professionals seeking career advancement in the insurance industry
- We are committed to providing equal employment opportunities and fostering an inclusive workplace for all applicants
If you are ready to make a positive impact as a Licensed Insurance Customer Service Representative (P&C) and grow your career with an established agency, we encourage you to click the job application button and submit your application today.