Licensed Insurance Customer Service Representative (P&C)
Location: Davie, FL
Job Type: fulltime
Company: State Farm Agency - Davie, FL
Salary: $30000.0 - $50000.0 per year
Category: Insurance
Job Description Apply Now
Licensed Insurance Customer Service Representative (P&C) - Full-Time - Davie, FL
Are you a motivated professional with a passion for delivering exceptional customer service in the insurance industry? We invite you to apply for the role of Licensed Insurance Customer Service Representative (P&C) in Davie, FL. This full-time position offers an opportunity to be part of a dynamic insurance agency team, where your contributions directly impact customer satisfaction and business growth. If you hold an active Property and Casualty insurance license and are looking to build your career in a supportive environment, this role could be your next great opportunity.
As a Licensed Insurance Customer Service Representative (P&C), you will work in an engaging and collaborative office setting, utilizing your communication and organizational skills to address a variety of customer needs. Your primary responsibility is to ensure clients receive accurate information and personalized support regarding their insurance policies. This position provides a platform to demonstrate your expertise, develop valuable industry experience, and help clients make informed decisions about their insurance coverage.
Our agency values proactive problem solvers who are detail-oriented, dedicated to customer service, and committed to ongoing professional growth. As you engage with clients, you will use your knowledge to educate them about insurance options, respond to policy inquiries, and process necessary updates or changes. This in-office role in Davie, FL, is ideal for those who thrive in a fast-paced, people-oriented environment and are eager to advance within the insurance field.
Licensed Insurance Customer Service Representative (P&C) - Summary- Full-time, in-office position for licensed Property and Casualty insurance professionals
- Located in Davie, FL, offering a collaborative workplace in a thriving community
- Chance to join a reputable agency team with opportunities for professional development and advancement
- Establish and maintain strong customer relationships through effective communication and follow-up
- Provide prompt, accurate, and friendly service to clients on matters related to policy information, eligibility, coverage options, billing, and claims
- Utilize a customer-focused approach to educate clients about available insurance products and services
- Conduct needs-based reviews to help customers make informed decisions about their insurance requirements
- Support the agency’s growth by identifying opportunities to enhance the customer experience and promote additional services
- Ensure thorough and timely documentation of all activity and interactions in accordance with agency protocols
- Remain current on product updates, industry regulations, and continuing education requirements
- Collaborate with team members to achieve performance goals and contribute to a positive office environment
- Competitive salary plus performance-based bonus incentives
- PTO including vacation and personal/sick days
- Valuable hands-on experience within a respected insurance agency
- Clear growth potential and opportunities for advancement within the agency
- Active Property & Casualty insurance license is mandatory
- Excellent interpersonal, written, and verbal communication skills
- Strong organizational skills and ability to multitask
- Self-motivated and detail-oriented with a proactive approach to problem solving
- Commitment to delivering high-quality customer service and maintaining client satisfaction
- Ability to learn and adapt to new computer systems and processes
- Demonstrated ability to work effectively both independently and as part of a team
- Commitment to ongoing professional development and staying updated on industry changes
- Licensed in Property & Casualty insurance
- People-oriented with strong communication and active listening skills
- Thrives in a customer-facing, team-based environment
- Demonstrates initiative, accountability, and attention to detail
- Passionate about helping clients and supporting agency growth
- This position is with an independent contractor agent’s office, not directly with State Farm Insurance Companies
- Selected candidates must successfully complete all applicable licensing requirements and on-the-job training programs
- Employees of independent contractor agents are not employees of State Farm
- Our agency values inclusion and equal opportunity employment, fostering a workplace where all qualified applicants are encouraged to apply
If you are a dedicated insurance professional looking to make a meaningful impact and build your career as a Licensed Insurance Customer Service Representative (P&C) in Davie, FL, we encourage you to apply today. Click the job application button to take the next step toward joining our team and growing your career in the insurance industry.