Licensed Insurance Customer Service Representative (CSR)
Location: Springfield, IL
Job Type: fulltime
Company: Farmers Insurance
Salary: $24000.0 - $100000.0 per year
Category: Insurance
Job Description Apply Now
If you are passionate about building relationships, providing exceptional service, and are ready to take on a rewarding challenge, consider joining our team as a Licensed Insurance Customer Service Representative (CSR). This role offers a unique opportunity for professional growth through the Farmers Insurance Protege Program, which provides paid mentorship, comprehensive training, and exposure to the dynamic insurance industry. As a Licensed Insurance Customer Service Representative (CSR), you will be positioned for long-term success and advancement within the industry, with the support and resources necessary to excel.
The Licensed Insurance Customer Service Representative (CSR) position is designed for individuals who are eager to learn, adaptable, and committed to achieving their goals. Whether you are a recent graduate launching your career or a professional seeking a new direction, this role offers the structure and mentorship to support your journey. The program emphasizes growth, development, and the pursuit of agency ownership, making it ideal for candidates with entrepreneurial drive and a desire to make a lasting impact in the insurance field.
As a Licensed Insurance Customer Service Representative (CSR), you will receive hands-on experience in all facets of insurance, from client interaction to policy management. The mentorship component ensures you are guided by experienced insurance professionals who are committed to your success. You will gain practical knowledge in sales, customer service, and agency operations, providing a firm foundation for a fulfilling career in insurance.
The role demands a mix of business acumen, motivation, and strong communication skills. You will interact with clients, answer inquiries, process policy changes, and serve as a knowledgeable resource. Your ability to build relationships, network within the community, and maintain a professional virtual presence will be key to thriving in this position. The insurance industry is dynamic, and your adaptability and resourcefulness will help you respond effectively to changing customer needs and business opportunities.
Our team values individuals who are dependable, people-oriented, and detail-focused. If you excel in high-pressure environments, enjoy tackling challenges, and can work autonomously with minimal supervision, you will find this opportunity both stimulating and rewarding. The Licensed Insurance Customer Service Representative (CSR) position provides a clear pathway for professional development and agency ownership, supported by a collaborative culture and ongoing training.
This role offers a competitive compensation package, including a monthly base, commissions, and performance-based bonuses. Employees benefit from a supportive environment that fosters professional growth and achievement. By joining our team, you will become part of a respected organization recognized for its commitment to customer service and community involvement.
If you are ready to leverage your skills in sales, customer service, or management, and are committed to continuous improvement, we invite you to apply for the Licensed Insurance Customer Service Representative (CSR) position. Take the next step in your career and become an integral part of a team dedicated to excellence and integrity in the insurance industry. Click the application button to join us today!
Licensed Insurance Customer Service Representative (CSR) - Summary- Opportunity to join a paid mentorship program with comprehensive training in insurance sales and service.
- Ideal for candidates committed to professional growth and eventual agency ownership.
- Supportive team environment with mentorship from experienced professionals.
- Provide exceptional customer service by addressing client inquiries, processing policy changes, and resolving concerns.
- Engage in sales activities, including identifying client needs and recommending appropriate insurance products.
- Develop and maintain relationships with clients and the community through networking and outreach.
- Learn and apply industry best practices in insurance sales, policy management, and customer relations.
- Utilize digital and virtual platforms to enhance client communication and service delivery.
- Collaborate with mentors and team members to achieve performance goals and business objectives.
- Monthly base salary provided.
- Opportunities for commissions and bonuses based on performance.
- Access to ongoing training, resources, and mentorship.
- Pathway to agency ownership and long-term career advancement.
- Experience in sales, customer service, or management preferred.
- Excellent communication and interpersonal skills required.
- Self-motivated, goal-oriented, and able to work independently.
- Willingness to engage with the community and build professional relationships.
- Current Property, Casualty, Life, Accident, and Health insurance licenses, or willingness to obtain prior to start.
- Dependable and reliable, with a professional demeanor.
- Enjoys interacting with people and thrives in team environments.
- Adaptable and flexible, able to manage changing priorities.
- Detail-oriented and achievement-driven.
- Comfortable working with minimal supervision and in high-stress situations.
- Position offers significant opportunities for learning, mentorship, and career progression in the insurance industry.
- Structured training ensures candidates develop both technical and interpersonal skills necessary for long-term success.
- Application encouraged from all backgrounds; company is committed to maintaining an inclusive, diverse, and equitable workplace.
Take the next step in your insurance career—click the application button to apply for the Licensed Insurance Customer Service Representative (CSR) position today!