Licensed Insurance Customer Service Representative
Location: FAYETTEVILLE, GA
Job Type: fulltime
Company: Jamie McBeth - State Farm Agency
Salary: $40000.0 - $60000.0 per year
Category: Customer Service
Job Description Apply Now
Licensed Insurance Customer Service Representative
If you are a licensed insurance professional passionate about delivering exceptional customer service, this opportunity as a Licensed Insurance Customer Service Representative could be the perfect next step in your career. This full-time role requires an active Property and Casualty insurance license, and you will join a reputable insurance agency dedicated to providing outstanding support and guidance to policyholders. As part of a collaborative and customer-focused team, you will play a vital role in ensuring clients receive prompt, knowledgeable, and friendly assistance with all their insurance needs.
The Licensed Insurance Customer Service Representative position is designed for individuals who are detail-oriented, proactive, and motivated to contribute to the growth and success of the agency. In this role, you will utilize your insurance expertise to establish strong client relationships, address policy inquiries, and assist clients with policy changes, claims, and coverage options. By delivering remarkable customer experiences, you will help cultivate client loyalty and promote the agency’s commitment to excellence. The agency values team members who are eager to expand their skills and advance within the organization, ensuring ongoing professional development and career growth.
As a Licensed Insurance Customer Service Representative, you will be responsible for communicating with clients, understanding their unique insurance needs, and providing accurate information about available products and services. You will be expected to remain current with industry developments, licensing requirements, and continuing education to best serve your clients. This position requires strong organizational and interpersonal skills, as well as a dedication to maintaining high standards of accuracy and efficiency in all tasks. If you have a passion for helping others and thrive in a fast-paced, team-oriented environment, we encourage you to apply for this rewarding position by clicking the job application button below.
Licensed Insurance Customer Service Representative - Summary- Full-time role supporting an established insurance agency’s customer service operations.
- Requires an active Property and Casualty license; Life and Health license also required.
- Opportunity to deliver exceptional client experiences and support a growing insurance business.
- Ideal for individuals seeking professional development and career advancement in the insurance industry.
- Establish and nurture customer relationships, providing personalized support and follow-up as needed.
- Respond promptly and accurately to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarifications.
- Educate customers about insurance options through a needs-based review process.
- Maintain a strong work ethic and a commitment to agency success on a daily basis.
- Provide timely and thorough activity reports to the agent and agency management.
- Stay informed of product changes, licensing updates, and technical developments through ongoing education and training.
- Collaborate with team members to deliver a seamless customer service experience.
- Contribute to a positive work environment and uphold the agency’s mission and values.
- Competitive base salary with bonus opportunities based on performance.
- Paid Time Off, including vacation and personal/sick days.
- Valuable hands-on experience in the insurance industry.
- Potential for growth and advancement within the agency.
- Active Property and Casualty insurance license (required).
- Active Life and Health insurance license (required).
- Excellent interpersonal, written, and verbal communication skills.
- Strong organizational abilities and attention to detail.
- Self-motivated and proactive in problem-solving.
- Dedication to providing high-quality customer service.
- Ability to learn and use agency computer systems and software.
- Strong pride in delivering accurate and timely work.
- Ability to work effectively both independently and as part of a team.
- Capacity to handle multiple tasks and prioritize efficiently.
- Commitment to ongoing product and industry education.
- Licensed insurance professional with a passion for helping clients and delivering top-tier service.
- Driven, organized, and detail-oriented individual who thrives in a collaborative environment.
- Excellent communicator, adept at explaining complex insurance concepts in a clear and friendly manner.
- Proactive problem-solver who takes initiative in supporting customers and team members alike.
- Employees must successfully complete all applicable licensing requirements and training programs as mandated by the agency.
- Agency is committed to equal opportunity employment and encourages applications from individuals of all backgrounds and experience levels.
- This position is with an independent contractor agent, not directly with the insurance company.
- Team members are employees of the independent agency, not of the parent insurance company.
- If you are ready to contribute to a thriving insurance agency and advance your career, apply now by clicking the job application button.
We are an Equal Opportunity Employer and encourage applications from individuals of all backgrounds and experience levels.