Licensed Insurance Customer Service Representative
Location: College Park, GA
Job Type: fulltime
Company: Alani Ogunlade Ins. Agency-State Farm
Salary: $27500.0 - $55000.0 per year
Category: Insurance
Job Description Apply Now
Licensed Insurance Customer Service Representative (P&C)
Position Overview
We are seeking a Licensed Insurance Customer Service Representative (P&C) who holds an active Property and Casualty insurance license and is passionate about delivering exceptional customer experiences in the insurance industry. As an integral part of an insurance agency team, you will work in a collaborative, in-office environment, building lasting relationships with clients and supporting their insurance needs. This full-time opportunity is ideal for professionals looking to advance their career in a supportive and growth-oriented setting.
As a Licensed Insurance Customer Service Representative (P&C), you will engage with clients to provide comprehensive guidance on insurance products, assist with policy administration, and ensure a seamless service experience. This role offers valuable exposure to the insurance field, potential for career advancement, and the chance to contribute directly to agency success. Working in the vibrant College Park, GA area provides access to a dynamic business community and supports professional growth in the insurance sector.
Use the new Job Title created - Summary
Licensed Insurance Customer Service Representative (P&C) - Summary- Responsible for delivering excellent customer service in a professional insurance agency environment
- Utilizes an active Property and Casualty license to assist clients with insurance policies and coverage options
- Acts as a key contributor to agency growth and customer retention
- Engages in value-based conversations to understand and meet client needs
- Works collaboratively with team members to achieve agency goals
- Establish and maintain strong customer relationships, providing follow-up as needed
- Deliver prompt, accurate, and friendly service to clients, addressing inquiries regarding coverage, policy changes, claims, and billing
- Educate clients on available insurance options through needs-based review processes
- Develop insurance quotes, conduct sales presentations, and close new business
- Maintain detailed records of interactions and provide timely activity reports to management
- Actively network to foster new business opportunities with prospective and existing clients
- Contribute to a positive, success-driven work environment
- Remain current on product changes, licensing requirements, and industry developments
- Competitive starting salary with opportunities for performance-based increases and bonuses
- PTO including vacation and sick days
- Retirement plan options
- Valuable industry experience and on-the-job training
- Potential for professional growth and advancement within the agency
- Active Property & Casualty insurance license (required)
- Life and Health license, or ability to obtain
- Strong interpersonal, communication, and organizational skills
- Commitment to excellent customer service and proactive problem solving
- Ability to learn and utilize computer functions relevant to insurance operations
- Detail-oriented approach to tasks and pride in accurate work
- Team-oriented with ability to multi-task in a dynamic office environment
- Willingness to complete ongoing training and continuing education
- Licensed insurance professional with a passion for customer service
- Self-motivated and proactive in meeting client needs
- Effective communicator, both written and verbal
- Detail-oriented and organized with a strong work ethic
- Thrives in a collaborative, team-based atmosphere
- This position provides the opportunity to work in the thriving College Park, GA area, supporting a diverse client base and contributing to the local community.
- This role is with an independent contractor agent, not with the parent insurance company. Employees must meet all licensing and training requirements as specified by the agency.
- State Farm agents are independent contractors who hire their own employees. Employees of State Farm agents are not employees of State Farm Insurance Companies.
If you are motivated to succeed as a Licensed Insurance Customer Service Representative (P&C) and are eager to join a dynamic team, we encourage you to apply today by clicking the application button. Take the next step in your insurance career and become a valued member of our agency team!