Licensed Insurance Customer Service Representative
Location: MERCED, CA
Job Type: fulltime
Company: Peter Padilla - State Farm Agency
Salary: $45000.0 - $75000.0 per year
Category: Insurance
Job Description Apply Now
If you are seeking a rewarding career in insurance with opportunities for growth and advancement, the position of Licensed Insurance Customer Service Representative may be the ideal fit for you. As a vital member of a State Farm Agent team, you will leverage your active Property and Casualty license to provide exceptional service, support, and guidance to clients. This full-time, in-office opportunity in Merced, CA offers a dynamic environment where your expertise and commitment to customer satisfaction will make a significant impact. By joining this established agency, you will play a crucial role in building and maintaining strong client relationships, all while furthering your own professional development in the insurance industry.
As a Licensed Insurance Customer Service Representative, you will serve as the primary point of contact for clients, responding to their inquiries with accuracy and professionalism. The role requires an individual who is proactive, detail-oriented, and eager to help clients navigate their insurance needs. Your expertise will contribute to the agency’s growth, ensuring each customer receives attentive and informed assistance. You will utilize your knowledge of insurance products to educate clients, address policy questions, process claims, and clarify billing matters, creating a positive experience for every policyholder.
Our team values a strong work ethic and a dedication to achieving success every day. You will be expected to stay current with the latest developments in insurance products, licensing, and industry best practices. Your ability to communicate effectively, both in writing and verbally, will be essential as you engage with clients and team members alike. Organizational skills and the capacity to multitask in a fast-paced environment are crucial for success in this role. As you demonstrate your commitment and professionalism, you will have the chance to advance within the agency and gain valuable experience in the field of insurance services.
Working as a Licensed Insurance Customer Service Representative in Merced, CA provides a unique opportunity to serve a diverse community while enjoying the benefits and stability of a reputable insurance agency. The city’s welcoming atmosphere and growth-oriented business environment offer an ideal setting to develop your skills and contribute to a thriving organization. If you are a motivated, licensed professional who enjoys helping others and values continuous learning, this position will support your career goals and provide ongoing opportunities for professional development.
Take the next step in your insurance career and make a positive difference in the lives of clients by applying for the Licensed Insurance Customer Service Representative position today. Click the job application button to submit your resume and begin the process.
Licensed Insurance Customer Service Representative - Summary- Role focuses on providing exceptional customer service to insurance clients.
- Requires active Property and Casualty license (and Life and Health license).
- Full-time, in-office position supporting a State Farm Agent team.
- Opportunity for professional growth and advancement in the insurance industry.
- Establish and maintain strong customer relationships, following up as needed.
- Provide prompt, accurate, and friendly service regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Educate clients about insurance options using a customer-focused, needs-based review process.
- Demonstrate a strong work ethic and commitment to agency success.
- Remain current on product changes, licensing, technical developments, and continuing education.
- Deliver thorough activity reports to the agent as required.
- Competitive base pay with eligibility for bonus/commission based on production.
- PTO including vacation, holiday, and personal/sick days.
- Health insurance allowance and life insurance.
- Retirement plan for long-term security.
- Valuable experience in the insurance industry.
- Potential for career growth and advancement within the agency.
- Active Property and Casualty license (required).
- Active Life and Health license (required).
- Excellent interpersonal and communication skills (written, verbal, and listening).
- Organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Proactive approach to problem-solving.
- Self-motivated with pride in delivering accurate, timely work.
- Ability to multitask and adapt to changing priorities.
- Capable of learning and utilizing computer functions related to insurance operations.
- Licensed professional with a passion for customer service and insurance.
- Strong communicator who thrives in a team-oriented, customer-focused environment.
- Detail-oriented and highly organized, able to handle multiple tasks efficiently.
- Dedicated to continuous learning and professional development.
- Motivated to support agency growth and deliver outstanding client experiences.
- This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
- Employees must complete all applicable licensing requirements and training programs.
- State Farm agents are independent contractors who hire their own employees; State Farm agent employees are not employees of State Farm.
- Equal Opportunity Employer – applications are encouraged from individuals of all backgrounds and experience levels.
- Apply today by clicking the job application button to take the first step toward your new career!