Licensed Insurance Customer Service Representative
Location: SPOKANE, WA
Job Type: fulltime
Company: Jamie Bowman - State Farm Agency
Salary: $50000.0 - $90000.0 per year
Category: Insurance
Job Description Apply Now
Licensed Insurance Customer Service Representative
Are you a licensed insurance professional looking to advance your career in a dynamic and supportive environment? We invite you to join our team as a Licensed Insurance Customer Service Representative, where your expertise in property and casualty insurance will help deliver exceptional service and support to our valued clients. This full-time position is based in Spokane, WA, and requires in-office presence, providing you with the opportunity to engage directly with customers and become an integral part of our agency’s success.
As a Licensed Insurance Customer Service Representative, you will play a crucial role in building and maintaining lasting client relationships. Your responsibilities will center around providing prompt, accurate, and friendly service, responding to insurance inquiries, and ensuring our clients feel confident and informed about their coverage options. You will utilize your knowledge of insurance products to educate clients, address policy changes, and offer guidance on claims and billing.
Our agency values professionals who thrive on delivering remarkable customer experiences and who are committed to helping clients navigate their insurance needs. Your active property and casualty license is a requirement for this role, and your dedication to ongoing professional development will be supported by access to continuing education and training.
In addition to a competitive base salary and commission structure, we offer a comprehensive benefits package that includes health, dental, vision, life, and disability insurance, as well as a robust 401(k) plan with employer matching. You will also have access to valuable experience that will enhance your skills and open doors to advancement within our agency. Working in Spokane, WA, you’ll enjoy a vibrant community and a supportive workplace that fosters professional growth.
If you are motivated, detail-oriented, and passionate about providing outstanding customer service, we encourage you to apply for the Licensed Insurance Customer Service Representative position by clicking the job application button. Take the next step in your career and become part of a team dedicated to excellence in the insurance industry.
Licensed Insurance Customer Service Representative - Summary- Full-time, in-office role supporting clients with their insurance needs in Spokane, WA
- Focus on property and casualty insurance products and services
- Opportunity for career growth and advancement within the agency
- Comprehensive training and continuing education provided
- Establish and maintain strong customer relationships through consistent follow-up and proactive communication
- Deliver prompt, accurate, and friendly customer service, including addressing insurance inquiries, policy changes, transfers, claim submissions, and billing questions
- Utilize a customer-focused approach to educate clients on insurance options and recommend appropriate products based on their needs
- Develop leads, schedule appointments, and identify customer needs to drive business growth
- Maintain a strong work ethic and total commitment to daily success
- Provide timely and thorough activity reports to the agency
- Stay current on product changes, licensing requirements, technical developments, and continuing education
- Competitive base salary plus commission opportunities
- 100% employer-paid health, dental, and vision insurance
- Life and disability insurance included
- Aflac Cancer Care Program for additional coverage
- 401(k) retirement plan with employer match up to 3% and additional contributions for greater savings
- Valuable on-the-job experience and opportunities for advancement
- Active Property and Casualty insurance license required prior to start date
- Ability to obtain Life and Health license within 60 days of hire
- Excellent interpersonal, written, and verbal communication skills
- Strong organizational and multi-tasking abilities
- Detail-oriented and self-motivated with a proactive approach to problem-solving
- Ability to work effectively both independently and as part of a team
- Pride in delivering accurate, timely work and a dedication to customer service
- Comfort with learning and utilizing computer functions
- Licensed insurance professional with a passion for customer service
- Motivated and committed to personal and agency success
- People-oriented with a genuine interest in helping clients
- Adaptable, organized, and able to manage multiple priorities
- Dedicated to continuous learning and professional growth
- This position is with a State Farm independent contractor agent, not State Farm Insurance Companies
- Employees must successfully complete all applicable licensing requirements and training programs
- State Farm agents are independent contractors and hire their own staff
- We are an Equal Opportunity Employer and encourage applications from individuals of all backgrounds and experience levels
If you are ready to take the next step in your insurance career as a Licensed Insurance Customer Service Representative, click the job application button to apply today. We look forward to connecting with professionals who are eager to contribute to our agency’s ongoing success.