Licensed Insurance Customer Service Representative
Location: Davie, FL
Job Type: fulltime
Company: State Farm Agency - Davie, FL
Salary: $30000.0 - $55000.0 per year
Category: Insurance
Job Description Apply Now
Licensed Insurance Customer Service Representative
If you are an experienced professional holding an active Property and Casualty insurance license and are passionate about delivering exceptional service, consider advancing your career as a Licensed Insurance Customer Service Representative. This full-time, in-office position offers the opportunity to join a dynamic team committed to outstanding customer support and growth within the insurance industry.
As a Licensed Insurance Customer Service Representative, you will play a crucial role in supporting clients, maintaining policy accuracy, and fostering positive relationships. Working directly with an independent insurance agency, you will be empowered to assist customers with policy inquiries, claims submissions, and billing questions while educating them on available insurance products. Your expertise will ensure clients receive prompt, precise, and friendly service at every interaction.
This opportunity is ideal for motivated, detail-oriented individuals who thrive in a collaborative environment and are eager to contribute to agency success. Your property and casualty knowledge, combined with strong organizational and communication skills, will be instrumental in helping customers protect what matters most to them. You will benefit from a supportive workplace that values your growth and offers advancement opportunities based on performance and commitment.
Joining this reputable insurance agency, you will interact with clients to address their insurance needs, help clarify policy details, and provide solutions tailored to their circumstances. Through a needs-based approach, you will educate policyholders about insurance options, ensuring they make informed decisions. You will be responsible for maintaining accurate records, adhering to industry regulations, and staying current with evolving products and technical developments through continuing education.
Enjoy the advantages of working in a vibrant, growing area, with access to valuable industry experience and a pathway to career advancement. The agency is dedicated to fostering an inclusive, positive, and professional environment where your contributions are recognized and rewarded.
Take the next step in your insurance career by applying for the Licensed Insurance Customer Service Representative position today. Click the application button to submit your resume and begin the process of joining a team that prioritizes customer service excellence and professional development.
Licensed Insurance Customer Service Representative - Summary- Full-time, in-office position supporting a leading independent insurance agency
- Assist clients with policy inquiries, claims, and billing matters
- Utilize active Property and Casualty license to address customer needs
- Contribute to agency growth through exceptional service and value-driven customer interactions
- Opportunities for advancement and ongoing professional development
- Establish and nurture positive customer relationships, ensuring satisfaction and retention
- Provide prompt, accurate, and friendly customer service for insurance policies
- Respond to client inquiries regarding policy availability, eligibility, coverage, changes, transfers, claims, and billing
- Educate customers on insurance products using a customer-focused, needs-based approach
- Demonstrate a strong work ethic and commitment to agency success
- Maintain detailed records of client interactions and activity reports
- Stay updated on product changes, industry developments, and compliance requirements
- Competitive salary with bonus opportunities based on performance
- PTO including vacation and personal/sick days
- Access to valuable industry experience
- Potential for career growth and advancement within the agency
- Active Property and Casualty insurance license (required)
- Excellent interpersonal, verbal, and written communication skills
- Strong organizational abilities and attention to detail
- Self-motivated and proactive problem solver
- Demonstrated ability to work both independently and as part of a team
- Comfortable learning and utilizing computer-based systems
- Commitment to ongoing professional development and compliance with continuing education requirements
- Holds an active Property and Casualty license
- Passionate about delivering remarkable customer experiences
- People-oriented, detail-driven, and self-motivated
- Excels in fast-paced, team-oriented environments
- Dedicated to accuracy, timeliness, and high-quality service
- This position is with an independent contractor agent, not with State Farm Insurance Companies
- Employment is subject to successful completion of all licensing and training requirements
- Employees of agent offices are not employees of State Farm Insurance Companies
- The agency is committed to equal employment opportunity and professional standards
Ready to take the next step in your insurance career? Apply now for the Licensed Insurance Customer Service Representative role by clicking the application button and join a dedicated team focused on service and growth.