Licensed Insurance Customer Service Representative
Location: YUKON, OK
Job Type: fulltime
Company: Farmers Insurance
Salary: $35000.0 - $55000.0 per year
Category: Sales
Job Description Apply Now
Licensed Insurance Customer Service Representative (CSR) - Full-Time
Are you looking to build a rewarding career in the insurance industry while making a positive impact on clients every day? We are seeking a motivated and customer-centric Licensed Insurance Customer Service Representative (CSR) to join our dedicated team. As a Licensed Insurance Customer Service Representative, you will play a vital role in enhancing client satisfaction, fostering long-term relationships, and ensuring smooth policy management. This full-time position offers you the chance to work in a dynamic office environment and become an integral part of a supportive team committed to excellence in service delivery.
As a Licensed Insurance Customer Service Representative, your primary responsibility will be to provide outstanding customer service to both existing clients and new prospects. You will handle policy change requests, address client inquiries, educate customers on insurance products, and process payments efficiently. Your communication and multitasking skills will be essential as you interact with clients via phone and other channels, ensuring all needs are met promptly and professionally. You will also have the opportunity to introduce clients to new products and services, contributing to the agency’s growth and your own professional development.
Insurance experience is not a requirement, but prior knowledge of office administration or customer service will be advantageous. A Property and Casualty license is required for this role, ensuring you are prepared to handle insurance inquiries and compliance matters responsibly. We value individuals who are quick learners, adaptable, and driven to deliver top-tier customer support while maintaining a high level of accuracy and attention to detail. Your willingness to grow, learn, and be coachable will set you up for success and advancement within our organization.
As a full-time Licensed Insurance Customer Service Representative, you will benefit from a competitive annual base salary, performance-based bonuses, paid time off (PTO), and valuable hands-on experience in the insurance field. Our company is dedicated to fostering employee growth and professional fulfillment, offering ongoing training and opportunities for advancement. Join us and become part of a team where your contributions are valued, your career can flourish, and your commitment to exceptional service will be recognized and rewarded.
We pride ourselves on maintaining an inclusive, supportive workplace that empowers each team member to reach their full potential. If you are seeking a meaningful career in the insurance industry and are eager to make a difference in the lives of clients, we encourage you to apply for the Licensed Insurance Customer Service Representative position today by clicking the job application button below.
Licensed Insurance Customer Service Representative - Summary- Full-time opportunity for a Licensed Insurance Customer Service Representative (CSR)
- Focus on delivering exceptional service to insurance clients and prospects
- Ideal for individuals with strong communication, multitasking, and organizational skills
- Property and Casualty license required
- Supportive, growth-oriented team environment
- Provide clients with information about insurance products and services
- Process policy change requests and ensure accurate record keeping
- Collect premium payments from customers and assist with billing inquiries
- Promote the referral program to clients and actively seek referrals
- Answer incoming phone calls promptly and return messages efficiently
- Maintain up-to-date knowledge of insurance products and compliance requirements
- Deliver ongoing support to clients regarding their insurance needs
- Uphold high standards of customer service and professionalism at all times
- Competitive annual base salary with bonus opportunities
- Paid Time Off (PTO) to support work-life balance
- Hands-on experience and training in the insurance industry
- Opportunities for professional development and career advancement
- Property and Casualty insurance license (mandatory)
- Genuine willingness to learn and be coachable
- Strong sense of urgency and self-motivation
- Proficiency in multitasking, follow-through, and follow-up
- Excellent verbal and written communication skills
- Prior office or customer service experience a plus, but not required
- Adaptable, resourceful, and eager to grow professionally
- Passionate about delivering exceptional customer experiences
- Team-oriented with a positive attitude and strong work ethic
- Detail-oriented and committed to compliance and accuracy
- Excited to work in a collaborative, supportive office environment
- Our company is committed to providing equal employment opportunities (EEO) to all applicants and employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.
- If you are looking for a role that offers stability, professional growth, and the chance to make a direct impact on client satisfaction, join our team as a Licensed Insurance Customer Service Representative. Begin your application today by clicking the job application button.