Licensed Insurance Customer Service Representative
Location: EDISON, NJ
Job Type: fulltime
Company: Jodi Schoenlank - State Farm
Salary: $35000.0 - $55000.0 per year
Category: Sales
Job Description Apply Now
If you are an experienced professional seeking a dynamic career within the insurance sector, consider joining our agency as a Licensed Insurance Customer Service Representative. In this essential role, you will play a key part in both servicing existing clients and acquiring new business for our agency. This opportunity is ideal for individuals who possess an active property, casualty, or life insurance license, or those who are committed to obtaining these credentials through our supported training program. Our agency is renowned for its experienced team and client-focused approach, providing a supportive environment for career growth and success.
As a Licensed Insurance Customer Service Representative, you will be responsible for delivering high-quality service to customers and households, ensuring that their insurance needs are met with care and professionalism. You will also engage in proactive strategies to retain policies, generate new quotes, and contribute to the growth of our agency's client base. By leveraging your industry knowledge and tech-savvy skills, you will help clients understand their coverage options and support them in making informed decisions about their insurance portfolios.
Working in this position provides a rewarding opportunity to collaborate within a team-oriented, fast-paced office environment. Our agency values dedication, perseverance, and a genuine concern for people, making it an excellent place for individuals who are passionate about customer service and sales within the insurance industry. We offer competitive compensation, opportunities for advancement, and a comprehensive benefits package designed to reward your contributions and support your professional development.
Our agency is committed to fostering a culture of inclusivity, teamwork, and continuous improvement. As a Licensed Insurance Customer Service Representative, you will have the chance to participate in ongoing training and pursue a defined path toward agency ownership through our agent aspirant program. We recognize and reward outstanding performance through bonuses, profit sharing, and team events, all while providing paid time off and sick days to support your work-life balance.
If you are ready to advance your career in insurance, take the next step and apply now by clicking the job application button. Join a team that values your expertise and is dedicated to helping you achieve your professional goals.
Licensed Insurance Customer Service Representative - Summary- Key role within an experienced and successful insurance agency
- Focus on servicing existing policies and acquiring new business
- Supports agency growth through proactive client engagement and sales efforts
- Offers in-depth training and career advancement opportunities
- Service existing customers and households, addressing all insurance-related needs
- Implement proactive policy retention strategies to maintain client relationships
- Prepare and present insurance quotes and proposals for prospective and current clients
- Conduct Insurance and Financial Reviews (IFRs) to ensure client needs are met
- Meet or exceed individual and team sales goals
- Assist the agency team with research, follow-up, and administrative tasks
- Utilize technology and multi-tasking abilities to provide effective sales and service
- Competitive base salary
- Highly competitive commission structure
- Performance-based bonuses
- Profit sharing plan
- Defined track to agency ownership through the agent aspirant program
- Team events fostering a positive work environment
- PTO and sick days to support work-life balance
- Active property, casualty, or life insurance license preferred
- Willingness to obtain required insurance licenses (training and courses provided)
- Previous experience in insurance or financial services sales is a plus
- Strong interpersonal skills and a genuine concern for client needs
- Ability to multi-task and utilize technology in a fast-paced environment
- Commitment to teamwork and a positive office culture
- Resilience and perseverance in handling challenging client interactions
- Licensed in property, casualty, or life insurance, or actively pursuing licensure
- Sales-driven and customer-focused with a strong desire to help others
- Adaptable, tech-savvy, and able to thrive in a collaborative team setting
- Motivated to achieve individual and team sales goals
- Seeks a long-term career path with opportunities for advancement
- This position is with an independent contractor agent of State Farm, not with State Farm Insurance Companies
- Candidates must successfully complete any applicable licensing requirements and training programs
- Employees of State Farm agents are not employees of State Farm
- Equal employment opportunity is ensured for all qualified applicants
- Enjoy working in a supportive, inclusive, and growth-oriented agency environment
- Interested candidates are encouraged to apply now by clicking the job application button