Licensed Insurance Customer Service Representative
Location: TIFTON, GA
Job Type: fulltime
Company: Chad Sumner - State Farm Agency
Salary: $34000.0 - $50000.0 per year
Category: Insurance
Job Description Apply Now
Licensed Insurance Customer Service Representative (P&C, Life & Health) – Full-time – Tifton, GA
Are you looking to take the next step in your insurance career as a Licensed Insurance Customer Service Representative? Join a growing, customer-focused insurance agency in Tifton, GA, as a full-time team member and help create positive experiences for every client. This role is ideal for proactive professionals who hold both Property & Casualty (P&C) and Life & Health insurance licenses and are passionate about delivering exceptional service and building lasting client relationships.
As a Licensed Insurance Customer Service Representative, you will play a vital role in supporting the agency’s mission to provide comprehensive insurance solutions tailored to individual needs. Your responsibilities will include managing policy inquiries, educating clients on coverage options, and ensuring clients receive prompt and accurate service in all interactions. This full-time position requires in-office presence in Tifton, GA, and offers a dynamic environment where your skills and expertise will be highly valued.
The agency offers a collaborative and supportive work culture that values continuous learning, professional growth, and advancement. As a Licensed Insurance Customer Service Representative, you will have the opportunity to contribute to the agency’s success while developing your career in the insurance industry. The Tifton, GA area provides a welcoming community environment, making it a great place to work and build professional relationships.
Take advantage of a comprehensive benefits package, competitive salary structure, and opportunities for advancement by applying today. Click the application button to start your journey as a key member of a thriving insurance team in Tifton, GA!
Licensed Insurance Customer Service Representative - Summary- Provide outstanding customer service and support to clients in all aspects of their insurance needs
- Utilize active Property & Casualty (P&C) and Life & Health insurance licenses to address customer inquiries and policy changes
- Collaborate with agency team members to ensure a seamless customer experience
- Work in-office in Tifton, GA as a full-time employee
- Establish and maintain strong customer relationships through proactive communication and follow-up
- Respond promptly and accurately to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Educate clients about insurance options using a consultative, needs-based approach
- Demonstrate a strong work ethic and commitment to delivering exceptional customer service every day
- Provide timely and thorough activity reports to the agent
- Remain current with product changes, licensing requirements, technical developments, and continuing education
- Contribute to a positive team environment and support the agency’s growth initiatives
- Competitive base salary with bonus potential, available after a 90-day probationary period
- Paid time off, including vacation and personal/sick days
- Supplemental health plan and life insurance options
- Retirement plan for long-term financial security
- Valuable experience and opportunities for advancement within the agency
- Active Property & Casualty (P&C) insurance license (required)
- Active Life and Health insurance license (required)
- Bilingual in English and Spanish is a plus
- Excellent interpersonal, communication, and organizational skills
- Strong attention to detail and accuracy in all tasks
- Ability to learn and use computer functions relevant to the role
- Self-motivated, proactive, and able to work effectively in a team environment
- Ability to multitask and manage competing priorities efficiently
- Licensed professional with a passion for helping clients protect what matters most
- Driven to succeed and committed to delivering a remarkable customer experience
- Adaptable, solution-oriented, and eager to learn new skills in a fast-paced environment
- Values accuracy, integrity, and teamwork
- Interested in career growth within the insurance industry
- This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
- The agency provides a welcoming and inclusive work environment in Tifton, GA, supporting professional development and long-term career success.
If you are motivated to excel as a Licensed Insurance Customer Service Representative in Tifton, GA and meet the qualifications listed, we invite you to apply now by clicking the job application button. Take the next step in your professional journey and join a dedicated team committed to excellence in client service and insurance solutions.