Licensed Insurance Customer Service Representative
Location: THE WOODLANDS, TX
Job Type: fulltime
Company: State Farm Agency - The Woodlands, TX
Salary: $45000.0 - $60000.0 per year
Category: Insurance
Job Description Apply Now
Licensed Insurance Customer Service Representative positions offer dynamic opportunities for professionals with active Property and Casualty (P&C) and Life and Health licenses to excel in the insurance industry. This full-time role is designed for individuals who thrive in customer-focused environments, leveraging their knowledge to provide exceptional service and support to policyholders. Working as part of a reputable State Farm agency team, you will contribute to building lasting client relationships, providing value-driven guidance on insurance products, and ensuring a positive customer experience throughout every interaction.
As a Licensed Insurance Customer Service Representative, you will play a central role in assisting clients with their insurance needs, including responding to inquiries about coverage options, policy changes, claims, and billing. The position requires a proactive mindset, strong communication skills, and the ability to work efficiently both independently and within a collaborative team setting. Candidates who demonstrate motivation, attention to detail, and a commitment to continuous learning are especially well-suited for this rewarding insurance career path.
Join a supportive agency environment where your contributions are valued and your professional development is encouraged. Licensed Insurance Customer Service Representatives benefit from opportunities for advancement, valuable industry experience, and a comprehensive compensation and benefits package. If you are seeking a career in an environment that encourages growth, innovation, and excellence, this is your chance to make a meaningful impact within the insurance sector.
Licensed Insurance Customer Service Representative - Summary- Full-time role supporting a State Farm agency team
- Engage with clients to address insurance needs and provide tailored solutions
- Utilize active Property and Casualty, as well as Life and Health licenses
- Opportunities for professional growth and advancement
- Establish and nurture effective customer relationships with personalized follow-up
- Deliver prompt, accurate, and friendly service to all policyholders
- Respond to inquiries regarding insurance availability, eligibility, coverage, policy changes, claims, billing, and transfers
- Educate customers using a needs-based review process to explain insurance options and recommend appropriate products
- Maintain a strong work ethic and a commitment to daily success
- Provide timely and thorough activity reports to support agency operations
- Stay current with product changes, licensing requirements, technical advancements, and continuing education
- Competitive base salary with opportunities for bonus and commission
- PTO, including vacation and personal/sick days
- Life insurance coverage
- Retirement plan options with employer contribution
- Valuable on-the-job experience
- Growth potential and advancement opportunities within the agency
- Active Property & Casualty license (required)
- Active Life and Health license (required)
- State Farm agency experience (preferred)
- Excellent interpersonal, written, verbal, and listening skills
- Strong organizational abilities and attention to detail
- Self-motivated and proactive in problem-solving
- Dedicated to delivering exceptional customer service
- Ability to learn and utilize computer functions relevant to insurance operations
- Pride in accuracy and timely completion of work assignments
- Team-oriented with the ability to multitask effectively
- Licensed insurance professional with a passion for customer satisfaction
- Motivated self-starter who thrives in fast-paced environments
- Detail-oriented, organized, and eager to support clients’ needs
- Excellent communicator, both in person and through digital channels
- Committed to ongoing learning and professional growth
- This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies
- Selected candidates must successfully complete applicable licensing requirements and training programs
- State Farm agents are independent contractors and hire their own employees
- Employees of State Farm agents are not employees of State Farm
- Enjoy working in a supportive agency environment with opportunities to build your insurance career
If you are motivated to succeed and envision yourself in the role of a Licensed Insurance Customer Service Representative, take the next step in your career journey. Click the job application button today to apply and become a valued member of this professional insurance team.