Licensed Insurance Customer Service Representative
Location: Lakeway, TX
Job Type: fulltime
Company: MARK SMITH - STATE FARM AGENCY
Salary: $40000.0 - $55000.0 per year
Category: Insurance
Job Description Apply Now
Licensed Insurance Customer Service Representative
If you are a proactive, licensed insurance professional looking to advance your career in a dynamic environment, this opportunity as a Licensed Insurance Customer Service Representative is ideal for you. Join a thriving agency team and leverage your expertise to provide exceptional support to customers while enjoying professional growth and valuable on-the-job experience. This full-time position is located in Lakeway, TX, offering a collaborative workplace committed to customer satisfaction and continuous learning.
As a Licensed Insurance Customer Service Representative, you will play a pivotal role in supporting clients with their insurance needs. Your active Property and Casualty license is essential, as is your commitment to delivering prompt, knowledgeable service. You will be the first point of contact for policyholders seeking answers about coverage, policy changes, claims, and billing, ensuring they receive accurate information and a positive experience every time.
In this full-time role in Lakeway, TX, you will utilize your skills to establish and nurture client relationships, respond to inquiries, and educate customers about insurance options. You will also support the agency’s objectives by maintaining detailed activity reports and staying current with evolving product information and industry regulations. This position is ideal for individuals eager to contribute to a supportive team while developing their careers in the insurance industry.
Working as a Licensed Insurance Customer Service Representative offers unique advantages for professionals in the Lakeway, TX area. The agency’s location allows for meaningful interactions with clients in a growing community, fostering long-term relationships and deepening your knowledge of local insurance needs.
We are looking for a motivated, detail-oriented individual who thrives on delivering top-tier customer service and enjoys working in a collaborative team environment. If you have the required licenses, outstanding communication skills, and a passion for helping others, we encourage you to apply by clicking the application button.
Licensed Insurance Customer Service Representative - Summary- Full-time position serving as the main point of contact for insurance clients
- Requires active Property & Casualty license and Life & Health license
- Located in Lakeway, TX, providing in-office support and customer service
- Opportunity to grow within a reputable agency team
- Establish and maintain strong customer relationships, providing timely follow-up as needed
- Deliver prompt, accurate, and friendly customer service on all insurance matters
- Respond to inquiries regarding insurance availability, coverage, eligibility, policy changes, transfers, claims, and billing
- Educate clients about available insurance options using a customer-focused, needs-based approach
- Maintain a high standard of work ethic and a commitment to agency success
- Provide thorough activity and progress reports to agency management
- Stay up to date with product changes, licensing requirements, and ongoing training
- Support other team members to ensure seamless agency operations
- Competitive salary plus performance-based bonus
- PTO including vacation and personal/sick days
- Valuable insurance industry experience
- Potential for career growth and advancement within the agency
- Active Property & Casualty insurance license (required)
- Active Life and Health insurance license (required)
- Strong written, verbal, and interpersonal communication skills
- Organizational and multitasking abilities
- Detail-oriented and self-motivated
- Problem-solving skills and a dedication to client service
- Ability to learn and efficiently use insurance-related software
- Team player with a commitment to agency objectives
- Ability to remain current with ongoing education and regulatory requirements
- Licensed insurance professional with a passion for customer service
- Thrives in a team-oriented, fast-paced agency setting
- Demonstrates reliability, attention to detail, and initiative
- Motivated to achieve success and help the agency grow
- This is a full-time, in-office position based in Lakeway, TX
- Employees of State Farm agents must fulfill all applicable licensing and training requirements
- State Farm agents are independent contractors who hire their own staff; employees are not employed by State Farm Insurance Companies
- We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status
If you are ready to bring your skills and enthusiasm to our agency, take the next step in your insurance career by clicking the application button to apply for the Licensed Insurance Customer Service Representative position today!