Licensed Insurance Customer Service Representative
Location: Cave Creek, AZ
Job Type: parttime
Company: Matt Woosley - State Farm Agency
Salary: $20.0 - $30.0 per hour
Category: Insurance
Job Description Apply Now
The Licensed Insurance Customer Service Representative (Property & Casualty) position is an essential role within the insurance industry, providing direct support to clients and ensuring a high-quality customer experience. As a Licensed Insurance Customer Service Representative, you will be responsible for addressing client inquiries, assisting with policy changes, and delivering helpful, clear information regarding insurance products and services. This position is a great opportunity for professionals who hold an active Arizona Property & Casualty Insurance license and are passionate about customer care, problem-solving, and building lasting client relationships.
Working as a Licensed Insurance Customer Service Representative in Cave Creek, AZ, you will play a key part in maintaining the reputation of a well-established insurance agency. The role is designed for individuals who excel in communication, are detail-oriented, and are driven to provide exceptional service. As a part-time member of the team, you will interact with a diverse range of clients, helping them understand their coverage options and assisting them through various insurance processes.
The insurance industry values professionals who are proactive, self-motivated, and capable of working collaboratively. If you are looking to leverage your Arizona Property & Casualty Insurance license in a customer-facing capacity and enjoy engaging with people to resolve their needs, this position offers the perfect platform for growth and development. The experience gained as a Licensed Insurance Customer Service Representative can be invaluable for those seeking to advance within the insurance sector, as it provides a strong foundation of industry knowledge, customer engagement skills, and operational insight.
In this role, you will have the chance to support customers during important moments, such as claims, policy updates, and changes in coverage, all while contributing to a positive team environment. The agency provides resources for ongoing training and professional growth, empowering you to further your expertise and advance your career. If you are ready to make a meaningful difference in the lives of customers and enjoy working in a supportive, flexible workplace in Cave Creek, AZ, this part-time Licensed Insurance Customer Service Representative position is an excellent fit for your career ambitions.
Licensed Insurance Customer Service Representative - Summary- Client-facing position focused on delivering prompt and accurate service for insurance needs
- Requires an active Arizona Property & Casualty Insurance license
- Part-time opportunity in a supportive insurance agency environment
- Ideal for individuals with strong communication and problem-solving skills
- Located in Cave Creek, AZ, offering a welcoming community atmosphere
- Answer incoming phone calls and greet clients professionally
- Establish and maintain positive customer relationships
- Follow up with clients as needed to ensure satisfaction and address concerns
- Provide accurate, timely, and friendly customer service regarding insurance availability, eligibility, policy changes, transfers, claim submissions, and billing inquiries
- Utilize a customer-focused, needs-based approach to educate clients about insurance options and solutions
- Assist with policy administration and support the agency team in achieving customer service goals
- Hourly pay structure
- Flexible scheduling for part-time work
- Opportunities to gain valuable experience in the insurance industry
- Potential for growth and advancement within the agency
- Property & Casualty Insurance license (required, Arizona)
- Previous experience in insurance customer service preferred
- Excellent written, verbal, and listening communication skills
- Strong attention to detail and organizational abilities
- Proactive and self-motivated approach to problem solving
- Ability to work effectively in a team setting
- Skilled in interviewing clients to assess their needs and recommend appropriate solutions
- Demonstrated ability to relate to and build rapport with clients
- Licensed in Arizona for Property & Casualty Insurance
- Customer-oriented with a passion for providing excellent service
- Strong communicator and active listener
- Detail-oriented, organized, and efficient
- Team player who thrives in a collaborative environment
- Ambitious and interested in professional growth within the insurance field
- This position is with an independent State Farm contractor agent and not with State Farm Insurance Companies
- Employment contingent upon successful completion of any applicable licensing requirements and training programs
- State Farm agents are independent contractors and hire their own employees; agency employees are not employees of State Farm
- Enjoy working in Cave Creek, AZ, a welcoming community ideal for building professional relationships
- Apply today by clicking the job application button to join a dedicated and professional insurance team
We are committed to providing equal employment opportunities and fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Take your career in insurance customer service to the next level—apply now!