Licensed Insurance Customer Service Representative
Location: DALLAS, TX
Job Type: fulltime
Company: Farmers Insurance Agency - Dallas, TX
Salary: $30000.0 - $55000.0 per year
Category: Sales
Job Description Apply Now
Are you looking to advance your career in the insurance industry? We are seeking a dedicated Licensed Insurance Customer Service Representative to join our full-time team. In this vital role, you will be the primary point of contact for our valued clients, ensuring they receive the highest level of service and support. As a Licensed Insurance Customer Service Representative, you will play an integral role in maintaining strong client relationships, processing policy changes, and providing accurate information about our wide range of insurance products and services.
In our dynamic office environment, you will have the opportunity to grow your professional skills and gain valuable experience in the insurance sector. Our commitment to your development means you will be supported by a collaborative team and have access to ongoing training and mentorship. Whether you are new to the insurance industry or have previous office experience, your willingness to learn, resourcefulness, and dedication to customer satisfaction will be highly valued. The Licensed Insurance Customer Service Representative position offers a rewarding path for individuals who are eager to make a positive impact on clients’ lives while building a stable and fulfilling career.
As a Licensed Insurance Customer Service Representative, you will be responsible for responding to client inquiries, processing policy change requests, and ensuring all customer interactions are handled with care and professionalism. Your ability to multitask, follow through on commitments, and provide prompt service will be essential to your success. You will also have the opportunity to educate clients about new products and services, handle premium payments, and promote our referral program.
Our organization values inclusivity, teamwork, and professional growth. By joining our team, you will be part of a company that is dedicated to empowering its employees and providing a supportive work environment. We believe in recognizing hard work and offering opportunities for advancement, making this an excellent place to build your insurance career. If you are ready to take the next step and contribute to a thriving agency, we encourage you to apply for the Licensed Insurance Customer Service Representative position today by clicking the job application button.
Licensed Insurance Customer Service Representative - Summary- Full-time customer service professional responsible for supporting insurance clients and processing policy-related requests.
- Acts as a knowledgeable resource for clients regarding insurance products and services.
- Maintains a high standard of client satisfaction and relationship management.
- Provide exceptional customer service to current clients and new prospects.
- Process policy change requests accurately and efficiently.
- Maintain up-to-date knowledge of insurance products and services.
- Answer client questions and provide additional information as needed.
- Take and process premium payments from customers.
- Promote and explain the agency's referral program to customers.
- Respond to incoming phone calls promptly and professionally.
- Return all phone messages in a timely manner.
- Follow all underwriting, rating, and compliance requirements meticulously.
- Offer ongoing support to insurance clients as required.
- Competitive base salary with bonus and commission opportunities.
- Paid Time Off (PTO) for work-life balance.
- Valuable hands-on experience in the insurance industry.
- Genuine willingness to learn and adapt in a fast-paced environment.
- Intuitive, resourceful, and coachable mindset.
- Strong self-starter with a sense of urgency.
- Ability to multitask, follow through, and manage follow-ups effectively.
- No prior insurance experience required, but must be willing to obtain a property and casualty insurance license within 30 days of hire.
- Excellent interpersonal and communication skills.
- Strong attention to detail and organizational abilities.
- Positive attitude and commitment to customer satisfaction.
- Ability to work collaboratively as part of a team.
- Interest in building a long-term career in the insurance industry.
- Supportive and inclusive work environment with opportunities for growth and advancement.
- Comprehensive training and resources provided for professional development.
- Agency is committed to empowering employees and fostering a culture of success.
- Location offers a welcoming community and opportunities to connect with clients.
If you are ready to take on the challenge and excel as a Licensed Insurance Customer Service Representative, we encourage you to apply now by clicking the job application button. Join our team and help us provide outstanding service to our clients while advancing your career in the insurance industry.