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Licensed Insurance Customer Service Representative
Location: BOCA RATON, FL
Job Type: parttime
Company: Bob Wylin - State Farm Agency
Salary: $34000.0 - $55000.0 per year
Category: Insurance
The role of a Licensed Insurance Customer Service Representative offers a rewarding opportunity to deliver exceptional service while expanding your expertise within the insurance industry. As a Licensed Insurance Customer Service Representative, you will play an integral part in supporting clients, answering inquiries, and ensuring policyholders receive the guidance and assistance they need with their insurance requirements. This position is based in Boca Raton, FL and is a part-time role within a reputable insurance agency team environment. If you possess a valid FL 2-20 or 4-40 license and have a passion for helping others while advancing your career, this opportunity could be the perfect fit for you.
As a Licensed Insurance Customer Service Representative, you will work directly with customers, handling various service-related tasks and providing information about insurance products and coverage options. This position is ideal for individuals who are organized, detail-oriented, and have a strong commitment to customer satisfaction. The insurance agency values professional growth and offers a supportive workplace where your contributions can make a tangible difference to both clients and the business.
Working as a Licensed Insurance Customer Service Representative in Boca Raton, FL provides a unique chance to develop your skills in a thriving local market known for its vibrant business community and commitment to excellent customer service. By joining an established agency team, you will have access to ongoing training, support, and the opportunity to build lasting relationships with clients from diverse backgrounds. If you enjoy working in a collaborative environment and have a drive to exceed customer expectations, you are encouraged to apply for this rewarding part-time position.
Licensed Insurance Customer Service Representative - Summary
- Part-time opportunity within an established insurance agency
- Direct customer interaction and high-impact service delivery
- Based in Boca Raton, FL, offering a positive and professional work environment
- Ideal for licensed professionals seeking career growth and work-life balance
Duties & Responsibilities
- Build and maintain strong, positive relationships with customers by providing friendly and knowledgeable service
- Respond to billing questions, claims inquiries, policy changes, and other customer service requests efficiently
- Educate customers on a range of insurance products and coverage options, helping them make informed decisions
- Proactively manage and organize daily work to ensure timely response to customer needs in a fast-paced office environment
- Utilize excellent communication skills to resolve issues and provide clear, accurate information to clients
- Stay updated on the latest insurance product knowledge and maintain compliance with licensing requirements
- Support the overall success of the agency team by contributing to a positive, collaborative workplace culture
Salary & Benefits
- Competitive base pay structure, with opportunities for commission and performance-based bonuses
- Part-time employment offers flexibility for work-life balance
- Potential for career advancement within the insurance industry
- Opportunity to earn additional income through high-quality customer service and sales
Qualifications & Requirements
- Active Florida 2-20 or 4-40 insurance license is required
- Demonstrated experience in customer service and/or property & casualty insurance preferred
- Bilingual language skills are a plus and may enhance client communication
- Strong interpersonal skills, with the ability to communicate clearly and professionally
- Excellent organizational skills and attention to detail
- Ability to multitask, prioritize, and adapt to new computer systems and processes
- Self-motivated with a commitment to continuous learning and professional development
- Must maintain all necessary licensing and participate in ongoing product training as required
Ideal Candidate Snapshot
- Licensed insurance professional seeking a part-time, customer-focused role
- Proactive and enthusiastic about building relationships with clients
- Thrives in a fast-paced office setting and enjoys problem-solving
- Values flexibility, professional growth, and making a difference in clients' lives
- Resides within commuting distance to Boca Raton, FL
Other Relevant Information
- This position is with an independent contractor agent, not with the insurance company itself
- Employees are required to meet all licensing and training standards
- Opportunities for ongoing training and professional development are provided
- The agency is committed to fostering a supportive, inclusive, and growth-oriented work environment
- All qualified candidates are encouraged to submit their application by clicking the job application button to take the next step in their insurance career
Take the next step in your career as a Licensed Insurance Customer Service Representative. If you are ready to make a positive impact on clients while growing professionally, apply now by clicking the job application button. Your expertise and dedication can help provide outstanding service and support to valued clients in Boca Raton, FL.