Licensed Insurance Customer Service Representative
Location: Plantation, FL
Job Type: fulltime
Company: State Farm Agency - Plantation, FL
Salary: $40000.0 - $75000.0 per year
Category: Insurance
Job Description Apply Now
Licensed Insurance Customer Service Representative (CSR)
Are you a licensed insurance professional seeking an opportunity to leverage your skills in a dynamic, client-focused environment? We invite you to apply for the Licensed Insurance Customer Service Representative (CSR) position, where you will play a key role in building strong client relationships, delivering excellent service, and contributing to the overall success of a reputable agency. As a Licensed Insurance Customer Service Representative, you will utilize your expertise to assist clients with their insurance needs, ensuring their satisfaction and retention, while gaining valuable industry experience and advancing your career within the insurance sector.
As a Licensed Insurance Customer Service Representative, your responsibilities will include maintaining ongoing communication with clients, responding to their inquiries, and providing detailed information about insurance products such as auto, home, life, and health insurance. You will be tasked with educating clients on coverage options, assisting with policy changes, resolving billing inquiries, and supporting the claims process. Your ability to develop rapport with clients, address their concerns with accuracy, and proactively follow up will be vital in fostering long-term relationships and supporting the agency's growth objectives.
This full-time position offers a comprehensive compensation package, including a base salary, commission opportunities, and bonuses. Additional benefits such as paid time off, a retirement plan with company match, and group life insurance are available to support your well-being and professional growth. The agency is committed to providing hands-on experience, ongoing career development, and advancement opportunities, making this an excellent environment to expand your skills and build a lasting career in the insurance industry.
The ideal candidate for the Licensed Insurance Customer Service Representative role will hold active Property & Casualty as well as Life & Health insurance licenses. Strong verbal and written communication skills, exceptional customer service abilities, and proficiency with modern technology are required. Attention to detail, organizational skills, and the ability to work effectively both independently and as part of a team are also essential. Staying current with industry regulations, licensing requirements, and continuing education will ensure your continued success and compliance within the role.
By joining this established agency as a Licensed Insurance Customer Service Representative, you will become part of a supportive team dedicated to delivering outstanding client service and achieving business objectives. The agency values diversity, inclusion, and professional growth, offering a welcoming workplace where your contributions are recognized and rewarded. If you are ready to take the next step in your insurance career, apply today by clicking the job application button and embark on a rewarding journey in the insurance field.
Licensed Insurance Customer Service Representative - Summary- Serve as a primary point of contact for clients, delivering exceptional service and support for various insurance products.
- Contribute to agency growth through client retention, relationship-building, and proactive problem-solving.
- Opportunities for professional development and advancement within the agency.
- Establish and maintain strong relationships with clients through value-based conversations.
- Provide responsive, accurate, and friendly customer service, including policy changes, billing inquiries, and claims support.
- Educate clients on auto, home, life, and health insurance options using a needs-based approach.
- Proactively follow up with clients to ensure satisfaction and support retention initiatives.
- Support daily office operations and agency business growth goals.
- Maintain compliance with licensing and continuing education requirements, staying current on industry changes.
- Base salary plus commission and performance-based bonuses.
- PTO, including vacation and personal/sick days.
- Retirement plan with company match.
- Group life insurance benefits.
- Hands-on experience and career development opportunities.
- Potential for advancement within the agency.
- Active Property & Casualty insurance license (required).
- Active Life & Health insurance license (required).
- Strong verbal, written, and active listening skills.
- Excellent interpersonal and customer service skills.
- Organized, detail-oriented, and self-motivated individual.
- Ability to problem-solve proactively and work effectively in a team environment.
- Proficiency with technology and willingness to learn new systems.
- Commitment to accuracy and timely completion of all tasks.
- Licensed insurance professional with a customer-first mindset.
- Demonstrates excellence in communication and relationship-building.
- Adaptable, organized, and eager to learn.
- Motivated to contribute to agency growth and personal career advancement.
- This agency is committed to equal opportunity employment and values diversity and inclusion in the workplace.
- Gain valuable experience and expand your professional network in a supportive environment.
- Apply today by clicking the job application button to take the next step in your insurance career!