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Licensed Insurance Customer Service Representative
Location: Porter Ranch, CA
Job Type: fulltime
Company: Farmers Insurance
Salary: $40000.0 - $60000.0 per year
Category: Insurance
The role of a Licensed Insurance Customer Service Representative is integral to the success of any insurance agency, as it brings together the essential elements of customer care, insurance knowledge, and a proactive approach to sales and service. Individuals in this position serve as the primary point of contact for clients, ensuring their needs are met while supporting the growth of the business through effective communication and relationship-building. As a Licensed Insurance Customer Service Representative, you will have the opportunity to participate in a structured mentorship program designed to prepare you for future leadership roles within the insurance industry. This role is ideal for individuals who are entrepreneurial-minded, eager to learn, and committed to providing top-notch service to every client.
Working as a Licensed Insurance Customer Service Representative offers a unique blend of hands-on training, mentorship opportunities, and exposure to various aspects of the insurance business. Through this comprehensive approach, you will develop an in-depth understanding of insurance products, client management, and the operational facets of running an agency. The role emphasizes adaptability and a strong drive to achieve set goals, making it an excellent fit for both recent graduates and professionals seeking new challenges within the industry.
If you are passionate about customer service, enjoy problem-solving, and are interested in a career that provides both stability and growth potential, the Licensed Insurance Customer Service Representative position is an exceptional starting point. You will be supported by experienced staff and receive award-winning training, setting you up for long-term success. Join a team that values initiative, professionalism, and a consultative approach to meeting client needs. Take the next step in your career by applying today and become part of a dynamic environment that fosters professional development and personal achievement.
Licensed Insurance Customer Service Representative - Summary
- Serve as the main point of contact for clients, addressing inquiries and providing information about insurance products and services.
- Participate in paid mentorship and training programs to develop expertise in insurance sales, customer service, and agency operations.
- Work collaboratively with experienced agents and support staff to ensure client satisfaction and retention.
- Engage in ongoing professional development within the insurance industry.
Duties & Responsibilities
- Facilitate client onboarding and policy management, ensuring accurate and efficient processing of insurance documentation.
- Respond to customer inquiries via phone, email, or in-person meetings, providing prompt and knowledgeable assistance.
- Educate clients about available insurance products, including life, commercial, and workers comp lines.
- Support the sales process by identifying client needs and matching them with appropriate insurance solutions.
- Utilize digital tools and maintain a virtual presence to engage with clients and prospects.
- Build and maintain strong relationships through effective networking and communication skills.
- Collaborate with team members to achieve agency sales and service goals.
- Maintain compliance with industry regulations and company policies at all times.
Salary & Benefits
- Base salary with the potential for bonus and commission opportunities.
- Comprehensive, award-winning training in all aspects of the insurance business.
- Monthly bonuses and commission structure to reward performance.
- Access to a wide portfolio of insurance products, supporting diverse client needs.
- Flexible scheduling and the ability to work from within your community.
- Support from experienced staff specializing in marketing and product lines.
- Opportunities for professional growth and advancement within the company.
Qualifications & Requirements
- Active insurance license or willingness to obtain required licensing prior to start date.
- Previous experience in insurance, sales, customer service, or related fields is preferred but not mandatory.
- Ability to successfully pass a background check as required by industry standards.
- Demonstrated ability to build rapport with clients and provide consultative sales solutions.
- Excellent written and verbal communication skills.
- Strong negotiation skills and the ability to prioritize and multitask effectively.
- Management skills and the ability to work independently as well as part of a team.
Ideal Candidate Snapshot
- Business savvy and performance-driven, with a strong entrepreneurial spirit.
- Motivated self-starter who thrives in a fast-paced, goal-oriented environment.
- Effective communicator, skilled in both virtual and traditional networking.
- Tech-savvy with the ability to utilize modern digital tools for client engagement.
- Adaptable, eager to learn, and committed to professional development.
Other Relevant Information
- Join a well-established insurance organization with a reputation for excellence and innovation.
- Work within a supportive team environment that values initiative and collaboration.
- Benefit from structured mentorship and clear pathways to agency ownership or leadership roles.
- Enjoy the rewards and recognition that come with outstanding performance and client service.
If you are ready to advance your career as a Licensed Insurance Customer Service Representative, apply today by clicking the job application button. Take the first step toward a rewarding and dynamic career in the insurance industry!