Licensed Insurance Customer Service Representative
Location: LAKEWOOD RANCH, FL
Job Type: fulltime
Company: George Quarterman - State Farm Agency
Salary: $40000.0 - $50000.0 per year
Category: Insurance
Job Description Apply Now
Licensed Insurance Customer Service Representative
As a Licensed Insurance Customer Service Representative, you will play a pivotal role in supporting clients and ensuring they have a positive and seamless experience with their insurance needs. This full-time position requires an active Property and Casualty insurance license and a commitment to delivering outstanding customer service. By joining a respected State Farm Agent's office, you will contribute to a collaborative team environment where professionalism, knowledge, and client satisfaction are paramount. Working in Lakewood Ranch, FL offers the advantage of being part of a vibrant and growing community known for its excellent quality of life and business-friendly environment.
In this Licensed Insurance Customer Service Representative role, you will be responsible for building lasting relationships with customers, guiding them through their insurance options, and assisting them with policy inquiries, changes, claims, and billing issues. Your ability to communicate clearly, proactively address concerns, and work efficiently within a team will be essential to your success. You will be part of a dynamic office that values growth, ongoing professional development, and the opportunity to advance within the organization.
The position is ideal for someone who thrives in a people-oriented setting and is dedicated to providing exceptional customer service. Your expertise and attention to detail will help ensure customers’ needs are met promptly and accurately. As a Licensed Insurance Customer Service Representative, you will also be expected to stay current with product changes, licensing requirements, and industry developments, ensuring that your knowledge and skills remain up to date.
We offer a competitive compensation package that includes a base salary plus commission/bonus, paid time off for vacation and personal or sick days, a health subsidy, a 401(k) plan with a company match, paid holidays, and opportunities for leadership development. There is significant growth potential and the possibility for advancement into management or agency ownership for high-performing team members. Our commitment to your professional growth is matched by our dedication to providing a supportive and inclusive workplace.
To be considered for this Licensed Insurance Customer Service Representative opportunity, candidates must possess an active Florida 2-15, 2-20, or 4-40 insurance license prior to starting. Strong interpersonal, communication, and organizational skills are essential. The ability to multitask, work in a team environment, and remain proactive in problem-solving will contribute to your success. Candidates are also expected to provide accurate and timely reports and maintain a high standard of work ethic and attention to detail.
This role is an excellent fit for self-motivated individuals who take pride in delivering exceptional service and who are eager to contribute to the agency’s success. If you are looking for a role where your talents are valued and you can make a real impact, apply now by clicking the job application button to take the next step in your career as a Licensed Insurance Customer Service Representative.
Legal Disclaimer: This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Licensed Insurance Customer Service Representative - Summary- Serve as the primary point of contact for customers regarding their insurance policies
- Provide expert guidance and support on insurance options and coverage
- Contribute to a professional, collaborative, and client-focused environment
- Opportunity for growth, leadership development, and career advancement
- Establish and maintain strong customer relationships
- Respond promptly and accurately to customer inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claims, and billing
- Educate customers using a needs-based review process
- Demonstrate a strong work ethic and commitment to daily success
- Provide timely and thorough activity reports to the agency team
- Stay current with changes in products, licensing, technical developments, and continuing education
- Base salary plus commission/bonus opportunities
- PTO (vacation and personal/sick days)
- Health subsidy
- 401(k) with company match
- Paid holidays
- Leadership development and promotion opportunities
- Potential for advancement to management or agency ownership
- Active Florida 2-15, 2-20, or 4-40 insurance license required prior to start
- Excellent interpersonal and communication skills (written, verbal, and listening)
- Strong organizational skills and attention to detail
- Self-motivated and proactive
- Team-oriented with the ability to multitask
- Commitment to customer service excellence
- Ability to learn and utilize computer systems effectively
- Licensed in Property and Casualty insurance in Florida
- People-oriented and dedicated to delivering exceptional service
- Driven to succeed and interested in long-term career growth
- Organized, detail-oriented, and able to manage multiple priorities
- Adaptable and eager to contribute to a collaborative team
- Role is based in a professional office environment
- Direct employment is with a State Farm independent contractor agent
- Compliance with all licensing and continuing education requirements is mandatory
- Submit your application today by clicking the job application button to join a reputable State Farm agency and take the next step in your insurance career!