Licensed Insurance Customer Service Representative
Location: BEAUMONT, TX
Job Type: fulltime
Company: Rocky Chapman - State Farm Agency
Salary: $20.0 - $20.0 per hour
Category: Insurance
Job Description Apply Now
The role of Licensed Insurance Customer Service Representative is essential within the insurance industry for individuals who are passionate about delivering exceptional service and building lasting client relationships. As a highly sought-after position, the Licensed Insurance Customer Service Representative (often abbreviated as CSR) is responsible for providing expert support to policyholders, ensuring all interactions result in a positive experience. This position is particularly ideal for candidates who are currently licensed in Property and Casualty insurance and are looking to contribute to a dynamic and supportive insurance agency environment.
Working as a Licensed Insurance Customer Service Representative in Beaumont, TX, offers unique opportunities for professional growth and development within a respected agency. The city is known for its welcoming business community and provides an excellent backdrop for career advancement in the insurance sector. The team-oriented atmosphere encourages individuals to develop their skills while working collaboratively with other professionals. This position is full-time, providing a stable environment where candidates can focus on delivering high-quality service and achieving career milestones.
As a Licensed Insurance Customer Service Representative, you will engage in a range of responsibilities that are crucial to the agency's success. These include establishing and nurturing customer relationships, providing timely and accurate responses to inquiries regarding insurance coverages, policy changes, claim submissions, and billing, as well as educating clients on available insurance options through a customer-focused, needs-based approach. Diligence, attention to detail, and proactive problem-solving are key attributes for success in this full-time role in Beaumont, TX.
The ideal candidate for the Licensed Insurance Customer Service Representative role will possess strong interpersonal and communication skills, both written and verbal, and be adept at working within a fast-paced, team-oriented environment. Organizational skills and a self-motivated attitude are essential, as is a genuine commitment to customer satisfaction. The ability to handle multiple tasks efficiently, provide thorough activity reports, and remain current on product updates and licensing requirements is also expected.
Working as a Licensed Insurance Customer Service Representative in Beaumont, TX, allows you to be part of a thriving agency that values growth, ongoing education, and advancement. The position offers hourly pay, bonus opportunities after three months, and the chance to gain valuable experience that can lead to further career growth within the agency. If you are looking for a rewarding role where your skills and dedication will be recognized and rewarded, this is the opportunity for you.
By joining the team as a Licensed Insurance Customer Service Representative, you will play a pivotal role in supporting clients and ensuring their needs are met efficiently and compassionately. Your contributions will be vital to the continued success of the agency and will provide you with a fulfilling career path in the insurance industry. Take the next step in your professional journey by applying for this position today—click the application button to get started.
Licensed Insurance Customer Service Representative - Summary- Key support role within the insurance agency, focused on customer satisfaction and policyholder retention.
- Requires active Property and Casualty insurance license.
- Full-time position with growth potential in a dynamic agency environment.
- Located in Beaumont, TX, offering professional development and advancement.
- Establish and maintain customer relationships, following up as needed to ensure satisfaction.
- Provide prompt, accurate, and friendly customer service for inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Educate customers on insurance options through a customer-focused, needs-based review process.
- Maintain a strong work ethic and demonstrate a commitment to success daily.
- Deliver timely and thorough activity reports to the agent.
- Remain current on product changes, licensing requirements, technical developments, and continuing education.
- Hourly pay structure for stable compensation.
- Bonus opportunities available after three months of employment.
- Valuable experience within a respected insurance agency.
- Opportunities for advancement and career growth within the agency.
- Active Property & Casualty insurance license required.
- Life and Health license preferred.
- Excellent interpersonal, written, and verbal communication skills.
- Strong organizational abilities and people-oriented mindset.
- Self-motivated, detail-oriented, and proactive problem solver.
- Ability to learn and use computer functions relevant to insurance operations.
- Commitment to accurate and timely completion of work.
- Demonstrated ability to work effectively in a team environment and manage multiple tasks.
- Motivated self-starter who thrives in a fast-paced insurance agency.
- Demonstrates a passion for delivering value-based customer service and insurance solutions.
- Keen attention to detail and pride in job accuracy.
- Commitment to personal and professional growth within the agency.
- This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
- Employees of State Farm agents must complete any applicable licensing requirements and training programs successfully.
- State Farm agents are independent contractors who hire their own employees. Employees of State Farm agents are not employees of State Farm.
If you are motivated to succeed and see yourself in this role as a Licensed Insurance Customer Service Representative, please submit your application by clicking the job application button. We look forward to reviewing your qualifications and discussing the next steps in our interview process.