Leasing Consultant
Location: Jacksonville, FL
Job Type: Temp
Company: Apartner
Salary: $16.00 to $18.00 per hour
Category: Multifamily
Job Description Apply Now
If you are passionate about delivering exceptional customer service and enjoy engaging with people, consider joining our team as a Leasing Consultant. As a Leasing Consultant, you will play a vital role in supporting leasing efforts, conducting property tours, and fostering positive resident relations for our apartment communities in Jacksonville, FL. This position offers the opportunity to become an integral part of a dedicated team, enhancing the living experience for all residents and helping achieve community occupancy goals. As a Leasing Consultant, you’ll interact daily with prospective residents, respond to inquiries, and guide individuals through the application and leasing process. Your professionalism, attention to detail, and strong communication skills will be key to your success in this dynamic and rewarding role.
As a representative of our apartment community, the Leasing Consultant role requires a polished and customer-focused approach. You will be responsible for ensuring a welcoming atmosphere for all visitors, meeting the needs of current and prospective residents, and supporting the community’s overall success. If you are driven, enthusiastic, and eager to contribute to a thriving residential environment, we encourage you to apply by clicking the job application button.
Leasing Consultant - SummaryThe Leasing Consultant position is essential for maintaining high occupancy rates and ensuring resident satisfaction within the apartment community. You will be responsible for showcasing the property, responding to inquiries, processing lease agreements, and collaborating with both residents and the management team. By utilizing your excellent interpersonal skills and attention to detail, you will help prospective residents find their next home and provide ongoing support throughout their stay.
Duties & Responsibilities- Welcome prospective residents, conduct tours of the property, and highlight amenities and available floor plans.
- Respond to inquiries from phone, email, and online platforms in a timely and professional manner.
- Qualify potential residents by explaining lease terms, fees, and application requirements, and assist with the application and approval process.
- Accurately prepare and execute all lease paperwork, renewals, and move-in documentation.
- Maintain up-to-date knowledge of unit availability, pricing, incentives, and community promotions to effectively communicate with prospects and residents.
- Follow up with prospective residents to convert leads and meet occupancy targets, utilizing property management software such as Yardi or RealPage to track activity.
- Work collaboratively with maintenance and management teams to ensure units are ready for move-in and resolve resident concerns efficiently.
- Provide courteous assistance to residents, escalating maintenance or policy issues when necessary to ensure prompt resolution.
- Meet or exceed established weekly and monthly leasing and occupancy targets, and report activity to management as required.
- Participate in community events, property tours, and marketing initiatives, including online listings, social media campaigns, and open house events.
- Compensation is competitive and commensurate with experience, with opportunities for performance-based incentives.
- Comprehensive benefits packages are available and will be discussed during the interview process.
- Opportunities for ongoing professional development and career advancement within the property management industry.
- At least one year of experience in leasing, sales, customer service, or hospitality is preferred.
- Excellent interpersonal, written, and verbal communication skills are essential for success in this role.
- Professional appearance and a strong customer-service orientation are required.
- Ability to work independently as well as collaboratively within a team; reliability and punctuality are musts.
- Comfortable with basic math for explaining lease terms and fees.
- Proficiency with computers and property management or CRM software; Microsoft Office skills are required.
- Valid driver’s license and reliable transportation may be needed for off-site showings.
- High school diploma or equivalent is required; college coursework or real estate licensing is a plus.
- Demonstrates honesty, integrity, and a high standard of professionalism.
- Displays enthusiasm, a positive attitude, and a commitment to creating a welcoming environment.
- Shows competence in managing multiple tasks, prioritizing duties, and maintaining accuracy in documentation.
- Reliable attendance and punctuality are highly valued and contribute to the team’s success.
- Adaptable to fast-paced environments and able to respond effectively to resident and prospect needs.
- This is a Drug-Free Workplace.
- We are an Equal Opportunity Employer and welcome applications from all qualified individuals.
- The Leasing Consultant position offers the chance to build valuable experience in property management and customer service, with opportunities for growth and development.
- Jacksonville, FL, is a vibrant area with a strong rental market, providing an excellent environment for property management professionals to thrive.
If you are ready to take the next step in your career as a Leasing Consultant, apply now by clicking the job application button and join a team committed to excellence in resident services and community management.