Leasing Consultant
Location: Crestview, FL
Job Type: Temp
Company: Apartner
Salary: $16.00 to $18.00 per hour
Category: Multifamily
Job Description Apply Now
The Leasing Consultant plays a vital role in the property management industry, serving as the primary point of contact for prospective and current residents. This full-time position in Jacksonville requires a polished, customer-focused professional who is dedicated to providing exceptional service while supporting all aspects of the leasing process at apartment communities. As a Leasing Consultant, you will be instrumental in ensuring high occupancy rates and fostering positive resident experiences, while also participating in marketing initiatives and day-to-day operations. Working as a Leasing Consultant offers exciting opportunities for growth and professional development within the dynamic property management sector.
Leasing Consultant - SummaryThe Leasing Consultant is responsible for managing apartment leasing and resident relations, ensuring that prospective residents receive a warm welcome and comprehensive support throughout the leasing process. You will handle property tours, respond to inquiries, coordinate move-ins, and maintain accurate records in property management software. The role also involves participating in community marketing events and assisting with the ongoing satisfaction of residents. This position is ideal for someone who is energetic, personable, and driven to meet occupancy goals within a supportive and professional environment. If you are seeking a fast-paced, client-oriented career in property management, consider applying for this rewarding opportunity.
Duties & Responsibilities- Greet prospective residents and conduct informative property tours, showcasing amenities and available floor plans to highlight community features.
- Respond promptly and professionally to inquiries received via phone, email, and online channels, ensuring a positive first impression for all prospects.
- Qualify prospective residents, clearly explain lease terms, fees, and application requirements, and guide applicants through the entire leasing process.
- Prepare, review, and execute lease paperwork, renewals, and move-in documentation with precision and in compliance with company standards.
- Stay informed about current unit availability, pricing, incentives, and community promotions to provide accurate information to prospects and residents.
- Consistently follow up with leads, using property management software such as Yardi or RealPage, to track progress and convert prospects into residents.
- Collaborate with maintenance and management teams to ensure units are ready for move-in and promptly address resident concerns or escalate issues as necessary.
- Manage resident relations by handling issues courteously and professionally, maintaining a high standard of service and satisfaction.
- Meet or exceed established leasing and occupancy targets, regularly reporting activity and performance metrics to the property management team.
- Participate actively in community marketing activities, including online listings, social media promotions, open houses, and events to attract and retain residents.
- Competitive salary commensurate with experience and industry standards.
- Potential eligibility for performance-based bonuses and commissions tied to leasing goals.
- Comprehensive benefits package, which may include health insurance, paid time off, and retirement plans, in accordance with company policy.
- Opportunities for career advancement within the property management field.
- Supportive team environment dedicated to professional growth and work-life balance.
- Minimum of one year of experience in leasing, sales, customer service, or hospitality is preferred.
- Strong interpersonal, written, and verbal communication skills necessary to interact effectively with a diverse population of residents and prospects.
- Professional appearance and strong customer-service orientation are essential to representing the apartment community positively.
- Ability to work both independently and collaboratively within a team environment; reliability and punctuality are expected.
- Comfortable with basic math skills and capable of clearly explaining lease terms, fees, and application requirements to prospects.
- Proficiency with computers, including property management/CRM software (preferably Yardi), and Microsoft Office applications.
- Valid driver’s license and reliable transportation to facilitate off-site showings as required by the role.
- High school diploma or equivalent is required; additional college coursework or real estate licensing is a plus.
- Enthusiastic and motivated individual with a passion for sales and client service.
- Demonstrates honesty, integrity, competence, and professionalism in all interactions.
- Excellent communication and organizational skills, with the ability to multitask in a fast-paced environment.
- Reliable, punctual, and willing to take initiative to exceed leasing and occupancy goals.
- Adaptable and eager to learn new technologies, marketing platforms, and software tools relevant to property management.
- Embraces and upholds the core values of honesty, integrity, competence, enthusiasm, professionalism, reliability, and attendance.
- Expected to participate in ongoing training and development opportunities to enhance leasing and customer service skills.
- This is a drug-free workplace.
- Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
If you are passionate about delivering exceptional service and thrive in a client-facing environment, apply now for the Leasing Consultant position by clicking the job application button. Take the next step in your property management career and become an integral part of a dedicated, professional team.