Leasing Consultant
Location: Jacksonville, FL
Job Type: Temp
Company: Apartner
Salary: $16.00 to $18.00 per hour
Category: Multifamily
Job Description Apply Now
Are you passionate about delivering exceptional customer service and building positive relationships in a dynamic residential community environment? We are looking for a motivated and professional Leasing Consultant to join our team and play a pivotal role in supporting leasing, tours, and resident relations at apartment communities in Jacksonville, FL. As a Leasing Consultant, you will be responsible for assisting prospective and current residents throughout their leasing journey, ensuring a seamless and enjoyable experience from the initial inquiry through move-in and beyond. This full-time or part-time position offers the opportunity to work in a fast-paced environment where your communication, organizational, and customer service skills will be highly valued and rewarded.
Leasing Consultants are the first point of contact for prospective residents and play an essential role in showcasing the features and amenities of our apartment communities. You will conduct engaging property tours, respond promptly to inquiries, and provide accurate information about available units, pricing, and community incentives. By maintaining strong relationships with both prospects and current residents, you will help achieve occupancy goals and contribute to a positive, thriving community atmosphere. The ideal candidate combines a polished, professional demeanor with a friendly and approachable attitude, ensuring every interaction reflects our commitment to honesty, integrity, and resident satisfaction.
As a Leasing Consultant, you will leverage your customer service, sales, and administrative skills to qualify prospects, explain lease terms and fees, and guide applicants through the leasing and move-in process. You will be responsible for preparing and executing lease paperwork, renewals, and move-in documentation with precision and attention to detail. Your ability to manage multiple tasks, follow up with leads, and track activity in property management software such as Yardi or RealPage will be critical to your success in this role. Collaboration with maintenance and management teams ensures units are ready for move-in and any resident concerns are resolved efficiently and courteously.
In addition to daily leasing activities, Leasing Consultants participate in community events, marketing initiatives, and online outreach to attract new residents and promote a vibrant community culture. Your proactive approach and commitment to meeting or exceeding leasing and occupancy targets will be recognized and rewarded as you help drive the success of our residential communities. This role offers a supportive team environment, opportunities for professional growth, and the chance to make a real difference in the lives of residents.
Working as a Leasing Consultant in Jacksonville, FL, means enjoying the benefits of a thriving metropolitan area with diverse housing options, a vibrant culture, and numerous amenities. Our company values honesty, integrity, competence, enthusiasm, and professionalism, providing a supportive environment where your contributions are appreciated and your potential for career advancement is limitless.
Leasing Consultant - Summary- Serve as the primary point of contact for prospective and current residents.
- Conduct property tours, highlight amenities, and promote community features.
- Guide applicants through the leasing process and manage resident relations.
- Collaborate with management and maintenance teams to ensure resident satisfaction.
- Greet prospective residents, conduct engaging property tours, and effectively communicate the value of available units and amenities.
- Respond to inquiries via phone, email, and online platforms promptly and professionally, providing accurate information at all times.
- Qualify prospects, explain lease terms, fees, and application requirements, and assist with the application and approval process.
- Prepare and execute lease paperwork, renewals, and move-in documentation with accuracy and attention to detail.
- Maintain up-to-date knowledge of unit availability, pricing, incentives, and community promotions to support leasing efforts.
- Follow up with prospects to convert leads into leases and meet occupancy goals, utilizing property management software to track activity.
- Coordinate with maintenance and management to ensure units are prepared for move-in and address any resident concerns.
- Handle resident relations issues with courtesy and professionalism, escalating maintenance or policy issues as needed.
- Meet or exceed weekly and monthly leasing and occupancy targets, reporting activity to management.
- Participate in community events, tours, marketing initiatives, online listings, social media outreach, and open houses to attract new residents.
- Competitive compensation package.
- Opportunities for incentive-based bonuses based on leasing performance.
- Supportive team environment with opportunities for professional development and career advancement.
- Potential eligibility for additional company benefits, depending on employment status.
- Minimum of 1 year experience in leasing, sales, customer service, or hospitality preferred.
- Strong interpersonal, written, and verbal communication skills required.
- Professional appearance and commitment to delivering exceptional customer service.
- Ability to work independently and collaboratively as part of a team; reliability and punctuality are essential.
- Comfortable with basic math and capable of explaining lease terms and fees to applicants and residents.
- Proficiency with computers and property management/CRM software; Microsoft Office skills required.
- Valid driver's license and reliable transportation for occasional off-site showings as needed.
- High school diploma or equivalent required; college coursework or real estate licensing is a plus.
- Enthusiastic and polished communicator who thrives in a customer-facing environment.
- Detail-oriented, organized, and capable of managing multiple tasks simultaneously.
- Demonstrates honesty, integrity, competence, enthusiasm, professionalism, reliability, and strong attendance record.
- Self-motivated with a strong drive to achieve and exceed leasing and occupancy goals.
- Adaptable and comfortable learning new property management systems and processes.
- Drug-Free Workplace
- Equal Opportunity Employer
- All candidates must meet the necessary qualifications and requirements to be considered for the Leasing Consultant position.
If you are ready to take the next step in your property management career and make a positive impact as a Leasing Consultant in Jacksonville, FL, we encourage you to apply today by clicking the job application button. Join our team and help shape exceptional residential communities where residents love to live!