Leasing Consultant
Location: Jacksonville, FL
Job Type: Temp
Company: Apartner
Salary: $16.00 to $18.00 per hour
Category: Multifamily
Job Description Apply Now
If you are passionate about delivering excellent customer service and enjoy working in a dynamic property management environment, the Leasing Consultant position is an exciting opportunity to join a reputable team. As a Leasing Consultant, you will play a vital role in ensuring a welcoming experience for prospective and current residents. This full-time position is based in Jacksonville and focuses on supporting leasing operations, conducting property tours, and maintaining resident relationships within apartment communities.
Leasing Consultants are key representatives of the community, demonstrating professionalism and a customer-focused mindset at every interaction. You will be responsible for responding to inquiries, facilitating the leasing process, and ensuring that all documentation is completed accurately and promptly. In addition to your leasing responsibilities, you will collaborate with property management and maintenance teams to ensure the apartment community operates smoothly and residents' needs are met efficiently.
Working in Jacksonville provides the added benefit of being part of a vibrant rental market, surrounded by a variety of amenities and a diverse resident base. The Leasing Consultant role is designed for individuals who excel at building relationships, possess strong communication skills, and are dedicated to achieving occupancy goals. You will have the opportunity to participate in community events, showcase available units, and contribute to the overall success of the property management team.
As a Leasing Consultant, you will utilize property management software such as Yardi or RealPage, and demonstrate proficiency in Microsoft Office applications. The ideal candidate will have previous experience in leasing, customer service, or hospitality, and will enjoy working both independently and collaboratively. If you are reliable, punctual, and take pride in your professional appearance and demeanor, we encourage you to apply for this rewarding role.
Leasing Consultant - Summary- Serve as the first point of contact for prospective residents, providing tours and detailed information about apartments and amenities.
- Support the leasing process from initial inquiry through move-in, ensuring all steps are handled efficiently and professionally.
- Maintain up-to-date knowledge of apartment availability, pricing, and promotional offers within the community.
- Foster positive relationships with residents and support ongoing resident satisfaction initiatives.
- Greet and engage prospective residents, conduct property tours, and effectively highlight community features and floor plans.
- Promptly respond to phone, email, and online inquiries, ensuring all communication is professional and customer-focused.
- Qualify potential residents, explain lease terms, application requirements, and associated fees, and assist with the application and approval process.
- Prepare and execute all lease paperwork, renewals, and move-in documentation with attention to accuracy and compliance.
- Maintain current knowledge of unit availability, pricing structures, and community incentives to effectively market available apartments.
- Follow up with prospects to convert leads and achieve occupancy goals, tracking all activity in property management software such as Yardi or RealPage.
- Coordinate with maintenance and management teams to ensure apartments are ready for move-in and address resident concerns or maintenance issues as needed.
- Handle resident relations professionally, escalating issues to management when necessary.
- Meet or exceed established leasing and occupancy targets, providing regular activity reports to property management.
- Participate in community events, marketing efforts (including online listings and social media), and open houses to promote the community and attract new residents.
- Competitive compensation structure with potential for commission or bonuses based on leasing performance.
- Comprehensive benefits package, including health, dental, and vision options (as offered by the employer).
- Opportunities for professional development and career growth within the property management sector.
- Supportive team environment and access to ongoing training resources.
- Minimum of one year of experience in leasing, sales, customer service, or hospitality preferred.
- Strong communication skills, both written and verbal, with a professional and polished demeanor.
- Ability to work independently as well as part of a collaborative team environment.
- Reliable and punctual with excellent organizational and time management skills.
- Comfortable with basic math and explaining lease terms and fees to prospective residents.
- Proficiency with computers, including property management software and Microsoft Office applications.
- Valid driver’s license and reliable transportation for off-site property showings as needed.
- High school diploma or equivalent required; additional college coursework or real estate licensing is advantageous.
- Demonstrates honesty, integrity, competence, enthusiasm, professionalism, and reliability in all aspects of the role.
- Possesses a customer-service orientation with a focus on delivering positive resident experiences.
- Adapts easily to fast-paced environments and embraces new challenges with a proactive attitude.
- Shows initiative in exceeding leasing goals and contributes to a positive team culture.
- Maintains a professional appearance and upholds company values at all times.
- This is a full-time position based in Jacksonville, offering exposure to a thriving real estate market and the opportunity to work with a dedicated property management team.
- The company is committed to fostering a diverse and inclusive work environment and is an Equal Opportunity Employer.
- Candidates are encouraged to apply by clicking the job application button to take the next step in their property management career.
Equal Opportunity Employer