Laundry Operations Manager
Location: Denver, CO
Job Type: Full Time
Company: Core Linen Services
Job Description Apply Now
The Laundry Operations Manager plays a critical leadership role in the comprehensive management of on-site hotel laundry services. In this dynamic position, the Laundry Operations Manager is responsible for ensuring the seamless processing and delivery of linens, the effective training and development of the laundry team, and the consistent production of high-quality results. This role further encompasses the oversight of fiscal operations, adherence to safety and regulatory standards, and the cultivation of strong client and customer relationships. As a pivotal member of the management team, the Laundry Operations Manager drives operational excellence through hands-on supervision, proactive problem-solving, and strategic planning.
Operating in a fast-paced environment, the Laundry Operations Manager manages daily workflows, monitors production efficiencies, and coordinates closely with internal teams and external partners. The position requires a deep understanding of laundry production methods, scheduling, and cost control, as well as an aptitude for contract management and administrative compliance. The Laundry Operations Manager is also responsible for staff performance, ensuring all team members receive the necessary training to excel in their roles while maintaining a safe and compliant workplace at all times.
The Laundry Operations Manager’s financial responsibilities include forecasting, budgeting, and the accurate reporting of key indicators, payroll, and operational costs. This role also serves as the primary liaison to the client, providing regular performance feedback and addressing any concerns or needs promptly and professionally. The ability to interpret profit and loss statements, manage vendor contracts, and enforce billing practices is essential to the ongoing success of the laundry operation. The position may also require facilitating preventative maintenance and engineering support for equipment, ensuring minimal downtime and optimal performance.
In addition to these operational duties, the Laundry Operations Manager actively develops and implements action plans for the continuous improvement of staff and processes. The ideal candidate brings a strong sense of initiative, excellent organizational skills, and the flexibility to adapt in a changing environment. A background in business management, combined with hands-on experience in laundry or similar operations, positions the Laundry Operations Manager to make a significant impact on both day-to-day functions and long-term outcomes.
Joining the team as a Laundry Operations Manager offers an exceptional opportunity to advance your career in hospitality management. The role is well-suited for candidates with proven leadership abilities, a commitment to operational excellence, and a passion for delivering outstanding customer service. If you are ready to contribute your expertise and grow within a supportive and dynamic environment, we encourage you to apply by clicking the job application button today.
Laundry Operations Manager - Summary- Lead the daily operations of an on-site hotel laundry facility, ensuring high standards of service and quality.
- Oversee the training and development of laundry staff for productivity and efficiency.
- Manage fiscal responsibilities, including budgeting and cost control.
- Ensure compliance with all safety, regulatory, and administrative standards.
- Act as the primary liaison with clients and internal teams for feedback and reporting.
- Supervise the daily processing and delivery of linens in the laundry facility.
- Train, guide, and evaluate staff to maintain a high-quality product and efficient workflows.
- Prepare and execute operational budgets and forecast expenses.
- Administer payroll, staffing, and benefits for the laundry team.
- Serve as the client liaison, managing customer relations and providing regular operational feedback.
- Maintain accurate billing practices and produce weekly reports for key operational metrics.
- Ensure compliance with OSHA, state, and local regulations.
- Oversee vendor contracts and monitor daily payroll and labor costs.
- Facilitate engineering upkeep and preventative maintenance of laundry equipment.
- Develop and implement action and development plans for staff growth and operational success.
- Competitive compensation package based on experience and qualifications.
- Benefits may include health insurance, paid time off, and professional development opportunities, as offered by the company.
- Opportunities for advancement within the hospitality and facility management sector.
- Minimum of 2 years combined experience in operations and/or management, ideally within laundry or commercial operations.
- BS/BA in Business Management or equivalent preferred.
- Proficient in Windows-based office software, including Microsoft Office Suite.
- Ability to read and interpret P&L statements.
- Knowledge of laundry production methods, scheduling, and staffing practices.
- Understanding of laundry equipment functions and basic washroom chemistry.
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to multitask and prioritize.
- Initiative, flexibility, and demonstrated leadership capabilities.
- Spanish language skills are a plus.
- Detail-oriented, proactive, and able to adapt in a fast-paced environment.
- Experienced in managing teams and fostering professional development.
- Possesses a strong sense of responsibility and urgency.
- Capable of effective problem-solving and decision-making.
- Demonstrates a commitment to safety, compliance, and high-quality standards.
- Physically able to traverse the worksite, lift up to 15 pounds, and work in warm, noisy environments.
- Willing to be on-call for emergencies and operational needs.
- Exposure to characteristic noise and temperatures of a laundry environment is required.
- Prolonged periods of standing, sitting, and working with computers and equipment may be necessary.
- Direct involvement with multiple departments, committees, and vendor relationships is expected.
- Compliance with all company policies and applicable local, state, and federal regulations is mandatory.
- If you are ready to lead a high-performing laundry operations team and deliver exceptional results, apply now by clicking the job application button.