Karaoke General Manager
Location: Los Angeles, CA
Job Type: Full Time
Company: Superior Talent Source
Salary: 90k/year - 100k/year
Category: FEC (Family Entertainment Center)
Job Description Apply Now
The Karaoke General Manager position offers an exceptional opportunity to lead the launch of a new entertainment destination in Los Angeles. As a rapidly expanding entertainment company introduces its first location in the Sawtelle area, the Karaoke General Manager will be at the forefront of redefining the American entertainment and leisure experience. This role is ideal for individuals passionate about hospitality, entertainment, and operational excellence, and who are eager to make a significant impact in a dynamic, startup-like environment. The position is available as a full-time opportunity and provides the chance to shape an inclusive, engaging venue for guests of all backgrounds.
As the Karaoke General Manager, you will be responsible for overseeing every aspect of the store's operations, from the initial opening through to daily management and future growth. You will play a critical role in building and leading a high-performing team, ensuring the delivery of exceptional customer experiences, and maintaining operational efficiency at all times. By joining this innovative company, you will contribute to a mission that aims to integrate entertainment and leisure into daily life for people of all ages.
The ideal candidate brings a hands-on leadership style, a keen sense of operational strategy, and experience in launching and managing service-oriented businesses. If you are excited about building something from the ground up and thrive in high-energy environments, this Karaoke General Manager role in Los Angeles is the perfect next step in your career.
Karaoke General Manager - Summary- Lead the launch and daily operation of a new entertainment venue.
- Drive operational excellence and customer satisfaction.
- Develop and implement strategic operational plans.
- Build and mentor a diverse and high-performing team.
- Collaborate with company leadership on ongoing growth initiatives.
- Oversee all aspects of store operations, including opening, closing, and managing peak business periods.
- Ensure consistent delivery of exceptional service and uphold operational efficiency standards.
- Implement and maintain safety, cleanliness, and compliance protocols throughout the venue.
- Recruit, hire, train, and support a team of staff members, fostering a positive and inclusive workplace culture.
- Set clear performance expectations, provide ongoing coaching, and conduct regular performance reviews for all team members.
- Analyze key performance indicators (KPIs), including sales performance, labor costs, and customer feedback, to drive continuous improvement.
- Identify growth opportunities to enhance customer experience and operational processes.
- Work collaboratively with corporate headquarters on market research, site evaluation, and planning for future store development.
- Competitive compensation package commensurate with experience.
- Comprehensive onboarding and training program, including 12 months of out-of-country training to ensure familiarity with company standards and processes.
- Opportunities for professional development and advancement as the company expands.
- Potential eligibility for performance-based incentives and benefits, aligned with company policies.
- Minimum 5 years of management experience in retail, hospitality, or entertainment industries.
- Demonstrated success in opening and operating customer-facing locations.
- Availability to work late nights, weekends, and holidays as required by business needs.
- Strong leadership, decision-making, and communication skills.
- Ability to thrive in a fast-paced, startup-like environment and adapt to evolving challenges.
- Fluency in Japanese is a plus but not required.
- Background in karaoke, food & beverage, nightlife, or similar entertainment venues is highly valued.
- Experienced in managing budgets, profit and loss statements, and operational performance metrics.
- Demonstrates a hands-on, service-driven leadership style focused on team success and guest satisfaction.
- Comprehensive onboarding and international training will be provided to ensure success in this leadership role.
- The location offers an exciting opportunity to work in a vibrant, diverse urban community known for its cultural appeal and dynamic entertainment scene.
- The company is committed to creating a supportive, inclusive workplace where all team members and guests are respected and valued.
- Career growth opportunities are available as the company plans future expansion in the entertainment and hospitality sector.
If you are a proactive leader with a passion for entertainment and operational excellence, and are eager to take on an influential role in launching a groundbreaking concept, we encourage you to apply for the Karaoke General Manager position. Click the application button to submit your credentials and take the next step in your career journey.