Java Support Engineer
Location: Malvern, PA
Job Type: Contract
Company: IDR
Category: Development and Architecture
Job Description Apply Now
Are you an experienced Java Support Engineer seeking a rewarding opportunity to contribute to the ongoing stability and performance of enterprise-level applications? Join a leading organization as a Full-time Java Support Engineer and play a critical role in supporting a large-scale application within the dynamic retirement and wealth management sector. This exciting position is ideal for professionals with a strong background in Java development, production support, and cloud migration, who are passionate about maintaining operational excellence during complex technology transformations.
As a Java Support Engineer, you will provide vital technical support for enterprise applications, ensuring optimal system stability, performance, and seamless user experiences. The organization is currently undergoing a significant platform transformation, migrating from legacy mainframe systems to modern AWS cloud architecture. Your expertise will be essential in managing this transition, resolving incidents, and collaborating across teams to maintain the integrity and reliability of business-critical systems.
Working as a Java Support Engineer offers an excellent opportunity to leverage your analytical skills, technical knowledge, and troubleshooting abilities. You will be responsible for analyzing and resolving complex production incidents, performing in-depth root cause analysis, and supporting ongoing system improvements. In this role, you will collaborate closely with product managers, business stakeholders, and technical teams to resolve data-related issues and drive continuous enhancements in application performance and user satisfaction.
With a competitive compensation package and comprehensive benefits that include medical, dental, and vision coverage, this role is designed to attract talented professionals who are committed to advancing their careers in a supportive and forward-thinking environment. The company’s dedication to employee development and success is reflected in its long-standing industry reputation and award-winning workplace culture. Take the next step in your career and apply today to become a valued Java Support Engineer and help shape the future of enterprise technology solutions.
Java Support Engineer - Summary- Support enterprise-level applications within the retirement and wealth management domain.
- Ensure system stability, performance, and reliability throughout cloud migration projects.
- Serve as a key point of contact for production support and technical troubleshooting.
- Contribute to the success of a major technology transformation initiative.
- Provide comprehensive technical support for large-scale enterprise applications, monitoring system health and proactively addressing issues.
- Analyze and resolve complex production incidents escalated from Tier 1 support teams, ensuring minimal disruption to business operations.
- Perform root cause analysis involving application code, data inconsistencies, system integrations, and business processes to identify and correct underlying issues.
- Work closely with product managers and business stakeholders to investigate and resolve data-related problems, ensuring data integrity and application accuracy.
- Support ongoing system stability by participating in performance tuning, monitoring, and continuous improvements.
- Assist in migration efforts from mainframe-based systems to AWS cloud infrastructure, providing technical guidance and support during transition phases.
- Document incident resolutions, best practices, and troubleshooting procedures to enhance team knowledge and response times.
- Collaborate with cross-functional teams to address integration challenges, optimize workflows, and implement solutions that support business objectives.
- Competitive compensation package designed to attract top talent.
- Comprehensive benefits including Medical, Vision, and Dental coverage.
- Employee Stock Ownership Program and life insurance options.
- Access to industry-leading resources and continuous professional development.
- Support from a dedicated Engagement Manager focused on your career success.
- Work in an award-winning environment recognized for excellence in staffing and employee satisfaction.
- Minimum of 3 years hands-on Java development experience with active coding capabilities.
- Proficiency in the Spring Boot framework and experience managing full-stack application environments.
- Demonstrated success in production support or high-availability operational environments.
- Strong analytical and problem-solving skills, with a proven ability to quickly diagnose and resolve complex issues.
- Experience collaborating with business stakeholders and technical teams to address system and data challenges.
- Detail-oriented professional who thrives in fast-paced, high-stakes production environments.
- Excellent communicator with a collaborative approach to problem solving and incident resolution.
- Motivated by the opportunity to work on large-scale transformation projects and cloud migrations.
- Dedicated to continuous learning and professional growth within the Java ecosystem.
- The organization values diversity and is committed to providing equal employment opportunities to all applicants.
- Award-winning company culture with industry recognition for client and talent satisfaction.
- Opportunity to build your career in a stable, growth-oriented environment with a clear mission and vision.
- Enjoy working in a collaborative, supportive setting that encourages innovation and professional achievement.
- If you are eager to advance your career as a Java Support Engineer, apply now by clicking the application button and take the next step toward joining a leading team in enterprise technology solutions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.