Java Production Support Engineer
Location: Malvern, PA
Job Type: Contract
Company: IDR
Category: Development and Architecture
Job Description Apply Now
Join a leading financial services organization as a Java Production Support Engineer, where you will play a vital role in supporting high-volume, mission-critical Java-based applications. This position offers a unique opportunity to contribute to the stability and performance of essential systems while developing your expertise within a dynamic, automation-driven environment. As a Java Production Support Engineer, you will be part of a collaborative team that supports scalable, cloud-based solutions and focuses on continuous improvement and innovation in application support.
In this role, you will provide Level 2 production support for a suite of Java applications, ensuring operational excellence and uninterrupted system performance. Your responsibilities will include incident triage, troubleshooting, and resolution, as well as performing code enhancements and participating in the root cause analysis of production issues. You will work closely with cross-functional teams to implement robust solutions that improve system reliability, scalability, and user experience.
As a Java Production Support Engineer, you will leverage your in-depth knowledge of Core Java and Spring Boot, along with hands-on experience in cloud platforms such as AWS, Azure, or GCP, to support and enhance application environments. You will demonstrate a strong ability to identify, diagnose, and resolve technical issues in production, while optimizing application performance and participating in ongoing process improvements. This role is ideal for professionals with a passion for technology, automation, and problem-solving in a fast-paced environment.
By joining this team, you will benefit from a comprehensive compensation package, including full medical, vision, and dental benefits. The organization is recognized for its commitment to employee success and growth, offering opportunities to build your career in a supportive and innovative workplace. The company’s long-standing reputation in the industry, employee-focused programs, and awards for excellence make it an exceptional place to advance your career as a Java Production Support Engineer.
Take the next step in your career and apply today to be considered for the role of Java Production Support Engineer. Click the application button to submit your credentials and join a team that values your expertise and dedication to delivering reliable, high-performance application support.
Java Production Support Engineer - Summary- Provide Level 2 production support for Java-based applications within a financial services environment.
- Participate in incident triage, troubleshooting, and timely resolution of production issues.
- Conduct root cause analysis (RCA) and implement code fixes and enhancements as required.
- Work collaboratively with cross-functional teams to support scalable, cloud-based solutions.
- Monitor and maintain the performance and stability of critical Java applications.
- Diagnose and resolve production incidents, ensuring minimal disruption to business operations.
- Work with development teams to implement code changes that address issues and enhance functionality.
- Document incidents, resolutions, and best practices for knowledge sharing and process improvement.
- Collaborate with system administrators and DevOps teams to optimize deployment and support processes in cloud environments (AWS, Azure, or GCP).
- Participate in post-incident reviews and contribute to continuous improvement initiatives.
- Competitive compensation package tailored to experience and expertise.
- Comprehensive benefits, including medical, dental, and vision insurance.
- Employee Stock Ownership Program and additional employee-focused initiatives.
- Opportunities for professional growth and industry recognition.
- Access to engagement managers dedicated to your success and well-being.
- Minimum of 3 years of hands-on experience in Core Java and/or Spring Boot development.
- Strong skills in Java application development, debugging, and code optimization.
- Experience with cloud platforms (AWS preferred, Azure or GCP considered) for application deployment and support.
- Proven track record supporting production environments, including incident management and resolution.
- Solid understanding of application troubleshooting, performance tuning, and root cause analysis.
- Demonstrates a proactive approach to problem-solving and continuous improvement.
- Thrives in fast-paced, high-stakes environments with a focus on system reliability.
- Collaborative and effective communicator, able to work across technical and business teams.
- Committed to delivering exceptional production support and customer satisfaction.
- Interested in developing expertise in cloud-based and scalable application environments.
- The company is an award-winning leader in financial services, recognized for excellence and employee satisfaction.
- Ongoing training and mentorship are provided to support career growth and skill advancement.
- This role provides the foundation for advancing into senior production support or DevOps engineering positions.
- Applicants are encouraged to apply by clicking the application button to start the process and join a thriving, inclusive workplace.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.