IT Systems Engineer (Level 3, MSP, Windows Server, Networking)
Location: Charleston, SC
Job Type: Full time
Company: K2 Staffing
Salary: $
Category: IT - Help Desk Support
Job Description Apply Now
IT Systems Engineer (Level 3, MSP, Windows Server, Networking) – Full-time – Charleston, SC
Are you an experienced IT professional seeking to further your career with a leading IT solutions provider? We are seeking a highly skilled and motivated IT Systems Engineer (Level 3, MSP, Windows Server, Networking) to join our client’s dynamic team in Charleston, SC. This full-time opportunity is perfect for technology experts who thrive in a collaborative, client-facing environment and are passionate about building and supporting technical solutions that drive business success.
As an IT Systems Engineer (Level 3, MSP, Windows Server, Networking), you will play a key role in delivering advanced IT solutions and supporting both pre- and post-sales activities. You will leverage your deep technical expertise and outstanding communication skills to ensure that clients’ technology infrastructures are robust, secure, and aligned with their business objectives. Working closely with sales teams, you will participate in discovery meetings, site assessments, proposal development, technical presentations, and ongoing technical account management. Your responsibilities will span server deployment, network design, security implementation, and escalated support, making this a challenging and rewarding position for the right candidate.
IT Systems Engineer (Level 3, MSP, Windows Server, Networking) - SummaryIn this full-time role, you will join a leading IT solutions company in Charleston, SC, specializing in managed services and advanced infrastructure deployments. You’ll be empowered to utilize your technical acumen and business insights to deliver high-impact IT solutions to a diverse client base. The company fosters a collaborative, growth-oriented environment, offering opportunities for ongoing professional training and career advancement. Being based in Charleston, SC, you’ll benefit from working in a vibrant tech community with access to innovative projects and professional networking opportunities.
Duties & Responsibilities- Collaborate with sales teams to provide pre- and post-sales technical support, including discovery meetings, site surveys, technical assessments, and proposal development.
- Deploy and manage Windows Servers and Active Directory environments for client networks, ensuring optimal configuration and security.
- Design and implement Local Area Networks (LANs) tailored to client requirements, optimizing for reliability and scalability.
- Implement and monitor comprehensive network security measures to protect client data and infrastructure.
- Maintain, optimize, and troubleshoot network software and hardware to ensure high system availability and performance.
- Build and deploy on-premises file servers and cloud computing solutions to meet evolving business needs.
- Configure and deploy Voice over IP (VOIP) solutions for unified communication environments.
- Troubleshoot complex network infrastructure issues, escalating and resolving as necessary.
- Manage and support Microsoft Exchange Server environments for seamless business communication.
- Implement and maintain advanced telephone solutions for client operations.
- Monitor alert systems, respond according to guidelines, and use event logs for timely repairs.
- Receive and resolve escalated service requests requiring advanced technical expertise.
- Facilitate new user onboarding processes for seamless integration into client systems.
- Competitive compensation package commensurate with experience and skills.
- Opportunities for career growth within a leading IT solutions company.
- Comprehensive benefits including ongoing training and professional development.
- Engaging, collaborative work environment.
- Supportive management team committed to your success.
- Minimum of 5 years of hands-on experience configuring, troubleshooting, and repairing networking equipment, Windows servers and workstations, Exchange Server, and Active Directory in a business environment.
- At least 3 years of experience in a client-facing role, such as sales engineering or technical account management.
- Excellent verbal and written communication skills for engaging with both technical and non-technical stakeholders.
- Demonstrated organizational and time-management skills, with the ability to manage multiple priorities effectively.
- Proven experience drafting proposals and implementing technical solutions to address business needs.
- Results-oriented, self-motivated, energetic, and reliable team player.
- Strong understanding of business productivity systems and the ability to align technology with organizational goals.
- Experience using RMM (Remote Monitoring and Management) tools such as Kaseya or Connectwise is highly desirable.
- Experience with PSA (Professional Services Automation) or ticketing systems such as Autotask or Connectwise is a plus.
- Exceptional problem-solving skills, customer service orientation, and multitasking abilities.
- Sales training experience is advantageous.
- Prior experience in a Managed Service Provider (MSP) environment is a significant plus.
- Holds or is pursuing industry certifications such as CompTIA Net+ or Security+.
- Microsoft certifications such as MCSA, MCSE, or MCITP are highly valued.
- Cisco certifications such as CCNA or CCIE are a real advantage.
- Displays a passion for continuous learning and professional development.
- Thrives in fast-paced, client-centric environments and enjoys solving complex technology challenges.
- Demonstrates adaptability, initiative, and a keen attention to detail.
- The company is dedicated to fostering an inclusive, supportive, and growth-oriented workplace.
- Challenging projects and ongoing training are provided to encourage continuous skill enhancement.
- This full-time position is based in Charleston, SC, offering access to a vibrant local tech community and professional networking opportunities.
- Apply today by clicking the job application button to take the next step in your IT career as an IT Systems Engineer (Level 3, MSP, Windows Server, Networking)!