IT Support Technician
Location: Jacksonville, FL
Job Type: Contract
Company: IDR
Category: Systems Engineering
Job Description Apply Now
Are you searching for a dynamic opportunity in the IT field where you can leverage your technical expertise to support a large, reputable organization? We are seeking an IT Support Technician for a contract position with a top healthcare client in Jacksonville, FL. This full-time contract role is ideal for professionals passionate about technology and interested in becoming an integral part of a collaborative and growing team. As an IT Support Technician, you will play a vital role in ensuring seamless technology operations for end-users, focusing on computer hardware, software installation, and technical troubleshooting. If you are motivated to advance your IT career and gain valuable experience in a supportive, team-oriented environment, we encourage you to apply for the IT Support Technician position by clicking the application button below.
As an IT Support Technician, you will be responsible for coordinating the entire process of hardware and software orders, from initial receipt to final installation, working closely with Workstation Support Services. Your attention to detail will be essential as you label equipment and document device specifications in accordance with client standards. You will handle on-site installations independently, ensuring that users receive prompt and friendly customer service, as well as comprehensive technical support for equipment repairs and troubleshooting.
In this role, you will also serve as a technical liaison, collaborating with a variety of support services and participating in end-user training when required. Your day-to-day responsibilities will combine technical skills with a strong customer service focus, making you a key resource for the organization’s technology needs. The IT Support Technician position is well-suited for individuals who possess a solid background in PC and printer refresh projects, as well as experience in basic troubleshooting and software installation.
To qualify for the IT Support Technician position, candidates should have an Associate’s degree in Computers, Technology, Electronics, or a related field, or two years of technical school training in these areas. In addition, a minimum of two years’ customer service experience supporting computers is required. Candidates must demonstrate proficiency in operating system configuration, hardware setup, and software installation. Experience in PC and printer refreshes, as well as basic troubleshooting skills, are key assets for success in this role.
By joining our client as an IT Support Technician in Jacksonville, FL, you will enjoy competitive compensation, full benefits during the contract period (including medical, dental, and vision coverage), and the chance to work with a well-established company that values its employees. This role offers an excellent work/life balance and the opportunity to work alongside dedicated professionals in a supportive and rewarding environment.
The company values diversity and inclusivity in its workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. The organization complies with all applicable civil rights laws and regulations, and any information submitted for voluntary self-identification will be kept confidential and used solely in accordance with legal requirements.
If you are ready to take the next step in your IT career, apply now for the IT Support Technician position by clicking the application button. Join a team where your technical skills and commitment to customer service will make a real difference every day.
IT Support Technician - Summary- Contract opportunity with a leading healthcare organization in Jacksonville, FL
- Full-time role focused on hardware and software support, installation, and troubleshooting
- Collaborative, employee-focused work culture with opportunities for skill development
- Coordinate hardware and software orders, from receipt to installation
- Collaborate with Workstation Support Services for efficient order processing and deployment
- Ensure proper labeling of equipment and accurate documentation of device specifications
- Independently conduct on-site installations for computers and peripherals
- Provide high-quality customer service and technical support for repairs and troubleshooting
- Serve as a technical liaison and assist with end-user training as needed
- Competitive hourly compensation
- Full benefits during the contract, including medical, dental, and vision
- Employee Stock Ownership Program (where applicable)
- Dedicated engagement manager for ongoing support
- Strong emphasis on work/life balance
- Associate’s degree in Computers, Technology, Electronics, or related field; or two years of technical school training
- Minimum of two years’ customer service experience supporting computers
- Knowledge of operating systems, hardware configuration, and software installation
- Experience in PC and printer refresh projects and basic troubleshooting skills
- Technically skilled in computer hardware and software support
- Strong organizational and documentation abilities
- Customer-focused with excellent communication skills
- Able to work independently while collaborating within a team
- Motivated to learn and adapt in a fast-paced environment
- Excellent opportunity to gain experience with a well-established company
- Position located in Jacksonville, FL, offering the benefits of working in a vibrant city with a thriving healthcare sector
- The organization is an Equal Opportunity Employer and values a diverse and inclusive workplace
Ready to advance your IT career? Click the application button now to apply for the IT Support Technician position and become a valued member of a respected healthcare organization.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.