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IT Support Specialist

Location: Nashville, TN

Job Type: Contract

Company: IDR

Category: End User Support / Helpdesk

Job Description Apply Now

IDR is seeking an IT Support Specialist to join one of our top clients in Nashville, TN. This role is perfect for individuals who thrive in a dynamic environment and are eager to provide exceptional technical support within a collaborative team. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the IT Support Specialist:

Deliver comprehensive technical support across the organization, addressing software and network issues both on-site and remotely.

Conduct hardware and software upgrades to ensure optimal performance of computer systems.

Manage and troubleshoot networked printers and other peripheral devices.

Provide support for a variety of applications, including Microsoft 365 and cloud-based storage solutions.

Engage in additional tasks as required to support our client's team.

Required Skills for IT Support Specialist:

Proven experience in a technology support role, with a strong understanding of Microsoft 365 Enterprise applications.

Ability to interpret and apply technical instructions to resolve issues efficiently.

Familiarity with Microsoft Azure Active Directory and related services.

Preferred certifications include A+, Net+, Sec+, and Microsoft AZ-900 or AZ-104.

What's in it for you?

Why IDR?

#LI-Onsite

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.

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