IT Support Specialist
Location: Stephenville, TX
Job Type: Contract
Company: IDR
Category: End User Support / Helpdesk
Job Description Apply Now
Are you an experienced IT Support Specialist seeking a dynamic role that offers the chance to work with cutting-edge technology and a supportive team environment? This full-time opportunity as an IT Support Specialist in Stephenville, TX, is designed for professionals who are passionate about delivering outstanding technical support at events and during weekends. As an IT Support Specialist, you will play an essential role in ensuring seamless IT operations, making you a vital asset in maintaining business continuity and productivity.
Joining our client’s team as an IT Support Specialist means you will be the first point of contact for technical assistance, troubleshooting network and desktop issues, and providing hands-on support for both hardware and software challenges. This is a fantastic chance to become part of an industry-leading organization that values collaboration, personal growth, and professional development. You’ll assist end-users, maintain systems, and ensure reliable connectivity, all while working in a vibrant and close-knit company culture in Stephenville, TX.
The IT Support Specialist position requires flexibility in work hours, including weekends and event-based assignments, providing a diverse and engaging work experience. If you are eager to take your IT career to the next level and are ready to embrace new challenges, this full-time IT Support Specialist role in Stephenville, TX, could be the perfect fit. Apply now by clicking the job application button below and take the next step in your IT career.
IT Support Specialist - Summary- Full-time IT Support Specialist position supporting events and weekend operations
- Based in Stephenville, TX
- Become an integral member of a collaborative, innovative IT team
- Work with industry-leading technology in a supportive environment
- Provide end-user support for hardware and software issues, ensuring timely and accurate resolution
- Troubleshoot and resolve networking problems, including port testing, VLAN verification, IP address resolution, and SSID checks
- Deliver responsive desktop support such as device resets, peripheral troubleshooting, and addressing software-related problems
- Monitor and maintain both wired and wireless network connectivity, diagnosing issues with ports, cables, and connections
- Assist with IT setup, configuration, and breakdown at events, ensuring all technology functions smoothly during critical times
- Maintain thorough documentation of issues, solutions, and support activities
- Collaborate closely with other IT team members to share knowledge and support ongoing technical initiatives
- Provide proactive maintenance and suggest improvements to enhance system reliability and user experience
- Offer guidance and support to users, promoting technical best practices and efficient use of IT resources
- Competitive compensation package tailored to experience and skills
- Comprehensive medical, dental, and vision benefits
- Life insurance coverage for added peace of mind
- Opportunity to work in a close-knit, team-oriented culture
- Career advancement opportunities within an industry-leading organization
- Minimum of 2 years’ experience in basic networking support, including port testing, VLAN verification, and IP address resolution
- At least 2 years’ experience providing desktop support and troubleshooting hardware and software issues
- Proven ability to diagnose and resolve wired and wireless connectivity issues
- Strong problem-solving skills and attention to detail
- Excellent communication skills, with the ability to explain technical concepts to non-technical users
- Ability to work flexible hours, including weekends and during events, as required
- Strong organizational skills and the ability to prioritize tasks effectively
- Commitment to maintaining confidentiality and following company policies and procedures
- Self-motivated, adaptable, and eager to embrace new challenges
- Collaborative team player who thrives in a fast-paced, event-driven environment
- Demonstrates a customer-focused mindset and a commitment to providing high-quality IT support
- Flexible and willing to work non-standard hours to support business needs
- Excited to contribute to a supportive, close-knit team culture in Stephenville, TX
- This IT Support Specialist position offers the chance to join a company recognized for its excellence in staffing and industry leadership
- Benefit from over 27 years of industry experience and a proven track record of success
- Enjoy working in a location known for its welcoming community and growing opportunities in the IT field
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.
- Apply today by clicking the application button to take the next step in your IT Support Specialist career!